A stay at W Edinburgh places you in the heart of Edinburgh, within a 5-minute walk of Princes Street and St James Quarter. This luxury hotel is 0.6 mi (1 km) from Edinburgh Playhouse Theatre and 0.7 mi (1.1 km) from Royal Mile.Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.Satisfy your appetite at SUSHISAMBA, one of the hotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Edinburgh? This hotel has 3046 square feet (283 square meters) of space consisting of conference space and 5 meeting rooms.Make yourself at home in one of the 244 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and electric kettles.
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.
Visiting Edinburgh Castle of Light, I decided to stay overnight. Room (15) had everything needed; a comfortable bed, hot shower, a hospitality tray and clean towels. I will definitely stay here again.
旅先の様々な魅力を発見したいお客様に、メルヴィル キャッスルは最適です。メルヴィル キャッスルは、ラスウェイドの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からエディンバラ・ウェイヴァリー駅までわずか11km、エディンバラ空港まで22kmと、交通が非常に便利です。付近には、Edinburgh Butterfly & Insect Worldやキング・ジョージ V パーク、アイロンミルズ・パークなど、ラスウェイドの多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ラスウェイドの当施設には、駐車場が併設されています。
LLaura H2024.08.02
We had an absolutely wonderful stay at this beautiful hotel. We arrived far earlier than the 3pm check-in due to an early flight, and asked on the off chance if we would be able to get into our room any earlier. Not expecting at all for it to be done so quickly! They jumped into action whilst we explored the stunning grounds & had a lovely breakfast, and within the hour we were in our room. Housekeeping had created a lovely Swan display using the towels and rose petals, with a handwritten birthday card for my boyfriend as we were there to celebrate his 30th birthday. The staff could not do enough for us, especially the very kind lady on reception who was just brilliant and the trip felt so easy and comfortable as a result. Thank you SO much for a wonderful and memorable weekend, I truly cannot recommend this hotel enough. Worth every penny and just a short uber (20-25 mins) to the city, zoo, and most main attractions. We will be back!
ゲゲストケアンホテルアパートメントでの素晴らしい週末の休暇から戻ってきたばかりで、私たちのうち18人が2 x 4ベッドルームのアパートに滞在しました。彼らはとても広としていて、清潔で、快適で、必要なものに備えていました。素晴らしいロケーションと鉄道駅から徒歩わずか15分。レセプションのスタッフはフレンドリーで親切で、朝食が含まれていましたが、再び素晴らしかったです。素晴らしい街での素晴らしい滞在
ゲゲストSolo visit as visiting the city, Edinburgh always been on my ”bucket” list and this hotel is just a gem! Not a 5 star building but most definitely a 5 star experience. I was met by Anthony who checked me in promptly and efficiently, he was very informative and helped me with a few tourist things. My room was perfectly fine, a little dated but nothing drastic. Breakfast perfectly cooked and everything you could have wanted, loved the porridge. I will be back again!