Aside from all the great things they offer and fulfill, the gardens, the peaceful atmosphere and the cozy facilities, this time I have a happy anecdote to share. My daughter (3) left a very special doll in the room. After getting back home and searching everywhere we realized the doll had stayed in the hotel. I called a week after and they offered to keep her safe indeterminately as long as I called every couple of months to express I still needed her. After 2 months I asked if they could have shipped to me (of course, me paying for the expenses), and they coordinated the shipment, followed up and long story short, the doll is safe at home, intact and very relaxed after staying 2 months in the hotel.
Perfectly located, their staff is super helpful and always ready to answer any questions and solve any 'problems' the guest might have. They follow up with your needs to make sure that you had a good experience not only when you were at their premises but while you were out. The Hotel presents a typical eclectic decoration that combines modern installations with colonial hardware. The gardens and courtyards are manicured and maintained. The variety of plants and flowers complements the outdoor furniture located in the resting areas. These halls, mezzanines, and terraces all have electrical outlets where you can rest while you check your mail on your phone or tablet.