Amazing boutique hotel located in the center of Fenghuang old town, with amazing staff and great luxurious atmosphere! ❤️
The room was very spacious, beautifully decorated and with all modern amenities. Everything was incredibly clean and felt brand new. Our highlights were the comfy bedsheets and the elegant bathtub, which were the perfect end after a long day of traveling! Breakfast in the morning comes as a set menu of Chinese typical breakfast dishes, including noodle soup , dim sum, fresh fruit, all tasty and made fresh. In case you are too lazy to wake up early, in the room there is available a nice selection of local teas and coffee free of charge.☺️
The location of the hotel is very convenient, as it is central to the old town and yet away from the noise of the crowds and bars which stay opened until late ar night. All main points of interest are easily reachable by foot within 5 minutes.
A special mention goes to the family staff who went above and beyond to meet our request! They not only helped us organize car transfer from and to the train station, (including carrying our luggage to the main road since in the old town no cars are allowed), but also to book tickets to the nearby attractions, give us restaurant recommendations, and even provide heating machine for the room.
We cannot recommend enough this hotel for anybody who wants to spend a great relaxing time in Fenghuang old city. They surely know how to make a guest feel pampered for the whole stay!
5🌟 top service, thank you !!!
ゲゲスト2024.11.24
Amazing boutique hotel located in the center of Fenghuang old town, with amazing staff and great luxurious atmosphere! ❤️
The room was very spacious, beautifully decorated and with all modern amenities. Everything was incredibly clean and felt brand new. Our highlights were the comfy bedsheets and the elegant bathtub, which were the perfect end after a long day of traveling! Breakfast in the morning comes as a set menu of Chinese typical breakfast dishes, including noodle soup , dim sum, fresh fruit, all tasty and made fresh. In case you are too lazy to wake up early, in the room there is available a nice selection of local teas and coffee free of charge.☺️
The location of the hotel is very convenient, as it is central to the old town and yet away from the noise of the crowds and bars which stay opened until late ar night. All main points of interest are easily reachable by foot within 5 minutes.
A special mention goes to the family staff who went above and beyond to meet our request! They not only helped us organize car transfer from and to the train station, (including carrying our luggage to the main road since in the old town no cars are allowed), but also to book tickets to the nearby attractions, give us restaurant recommendations, and even provide heating machine for the room.
We cannot recommend enough this hotel for anybody who wants to spend a great relaxing time in Fenghuang old city. They surely know how to make a guest feel pampered for the whole stay!
5🌟 top service, thank you !!!
Traveled in December, it was nice for us as there wasn’t a lot of people. Really easy to communicate with them through Wechat. They got us a car for train station pick up and drop off. Upon arriving, someone came out to get us. It’s a flight of stairs down first (they offer to help with luggage) but would say to pack light because we were struggling. It’s a couple minutes walk to the place, I believe they have two, so depends which one they bring you to?
We got the connecting rooms via balcony. It was nice because it was two rooms and each room had its own bathroom. We were able to see the water bridge (I believe) right outside the balcony which was nice. Good thing we were just on the first floor so with our luggages, stairs wasn’t too bad. Since it was not peak season, even with the bar nearby, it was not too loud for us at night. There’s some restaurants and photoshoot shops nearby as well. We did the photoshoot store right next to this stay and it was just ok for reference, feel like you can get cheaper elsewhere.
Everything was pretty clean but there were some issues. Since it was December, it was cold. And when we first arrived, there was no hot water (just all freezing cold water). They said water heater was just cleaned or something when I asked. They said hot water should be back at night but our water when we showered wasn’t too promising. And then the heater was barely warming up the room so we were basically freezing. We took out all our jackets and all and we were still cold. Our room door to the balcony window was also broken which I was frustrated at first since it was cold, no hot water, heater not working, cold air blowing in. They eventually fixed it and I did appreciate the lady giving us portable heaters for the room to use.
Overall, I think it’s not a bad place.
A courtyard belonging to you is located in the core of Fenghuang Ancient City, 100 meters away from Nanhuamen Net Hongqiao. The courtyard is full of all kinds of flowers, beautiful mountains and rivers, green slate road, and tea cooking around the stove. The courtyard has a beautiful observation deck, and you can enjoy the beautiful Phoenix Mountain and the magnetic levitation observation train. Octagonal pavilions, South Huashan Mountain and Jinshui Bridge have a panoramic view. If you like to take photos, Qingcheng Mountain Water Courtyard Sightseeing B&B welcomes you.
The hotel is located in the center of Fenghuang Ancient Town, a national historical and cultural city, Hongqiao. It is conveniently located for sightseeing. You can drive directly to the hotel entrance, and the high-speed rail line can directly reach the hotel. It takes 3 minutes to walk to the hotel. The transportation is very convenient and it is an ideal place for Chinese and foreign friends to stay. The hotel has a construction area of about 2,000 square meters and has various luxurious and comfortable guest rooms, equipped with ethnic restaurants, conference rooms, chess and card rooms, self-service laundry rooms, etc. The hotel design adopts modern new Chinese style plus light luxury style, interpreting the perfect combination of traditional classics and modern fashion, creating an elegant, beautiful, warm and smart experience space. The hotel pursues the concept of family-oriented service and provides high-quality services to every friend. It is an intelligent comprehensive hotel integrating accommodation, catering, entertainment and tourism business services. We look forward to your visit!
NNomadica Bryan2025.01.04
Thank you Yingzi and Hwa Hwa. I am very happy yo have chosen this hotel. as i walked around town looking at most home stay, I felt that hotel kechao has provided such an excellent service with their special way. Upon arrival, they have given a lot of instructions on how to visit this town. They have also given us some fruits once we were back to the room. The room is probably one of the best in town I would say. I have studied a lot of other hotels but I am so happy with this one. Plus it is directly next to famous hongqiao bridge. Before you start your journey they gave you a rough guide instructions on how best to walk around the ancient town. Once you start walking, you can use the interactive map the hotel sent you via wechat. All in all, this is the best stay throughout my trip. Thanks to both the staff Hwa Hwa and Yingzi. They have been such a great help. All the photos are from my own stay. Have I mentioned their breakfast? My gosh... It was one of the most satisfying one. They brought it to our room. Maybe because it was the low season but it is really much appreciated. Nice breakfast. Their shampoo is so fragrant that we wanted to buy but too bad it wasn't for sale. Plus the room has got the smart control system using xiaudo. But only in Chinese. We definitely appreciate they hotel for their service.
Welcome friends from afar, it's not a pleasure! You have set foot in a different world, which is hidden in the center of the Hongqiao Bridge by the Tuojiang River - our homestay Hongqiao story. Busy urban life makes you physically and mentally exhausted? Longing to stay away from the hustle and bustle, searching for a corner where the soul can rest? This is the peaceful place you have been searching for for a long time. Let's immerse ourselves together in the embrace of nature, feel the rare tranquility and comfort, and spend an unforgettable time together. Our homestay is located in the core area of the core scenic area, just a 2-minute walk from Hongqiao, providing great convenience for your travel. Whether you want to explore the beautiful scenery of the scenic area or relax and enjoy a peaceful time, you can easily reach it in a short time. What's even more surprising is that the surrounding environment of homestays is also rich and colorful. At the corner is the beautiful Hongqiao, which complements the quaint stilted buildings and adds a unique charm to your journey. At night, you can also choose to participate in the Tuojiang Night Tour and experience the tranquility and beauty of the water town amidst the dim lights. In addition, there are also other convenient facilities around the homestay. Restaurants, convenience stores, and more are readily available to meet your daily needs. Whether you want to taste local cuisine or purchase some travel souvenirs, you can find satisfactory choices here. Overall, our homestay not only has a superior geographical location, but the surrounding environment is also very beautiful and convenient. Whether you want to enjoy the fun of traveling or find a quiet corner to relax, this will be your ideal choice. Our homestays have diverse spaces and facilities, aiming to provide you with a comfortable and enjoyable accommodation experience. Firstly, our bedroom features two spacious and bright bedrooms, each equipped with high-quality bedding to ensure a comfortable sleeping experience.
AAshleyThis city is beautiful on the water, but beware of mosquitoes!
I personally would stay no more than one night. You pay for the great location - right on the river and by all the hustle and bustle. The party does not stop at 10pm - I swear it was loud outside until 2am and you definitely hear it.
The room we chose (with a large patio) was extremely small and cramped. We couldn't enjoy our patio during the summer because there were so many mosquitoes at the door. We left a mosquito-repellant incense at the patio door and that helped a little, but we didn't dare having tea outside like we originally wanted.
The hotel also didn't feel secure. Our room was by the back door, which stayed open for most hours of the day. It was very convenient to get to our room, but the open door felt like a safety hazard. They said that they would close it at midnight, but that is too late for my comfort.
Service was okay at best. They tried contacting us before we arrived but we don't have a Chinese phone number. Responses through WeChat were a bit slow during some hours, and sometimes the front desk was empty. Perhaps we were just unlucky. The morning we left, the manager lady seemed the most competent and warm, but everyone else was a bit lackluster.
The room is old, and the bathroom has rusting metal. Toiletries were at least covered the essentials. No welcome snacks, but at least there were two bottles of water. Is it bad for us to expect more at the price we're paying? Among all the high end hotels we stayed at during our trip at this price point, this was the least impressive by far. The hotel pictures felt misleading on terms of quality and cleanliness.
ゲゲストPerfect stay for a short trip in Fenghuang. The room was exactly as described on the website with beautiful views overlooking the river. Inn keeper was very friendly and super helpful. Highly recommend as it's an excellent value for money.
TTang Mee Yen私たちはマレーシア人で、湖南省には初めて、フェニックスにも初めて来ました。Ctripで最も高く評価されている湘西ホテルの1つに選ばれ、シャトルサービスが必要であることをメモしましたが、電話を置き忘れました。高速鉄道駅を降りた後、ピックアップを覚えていなかったので、バスに乗りました。その後、ホテルに着くと、受付係は、ピックアップ係が高速鉄道駅で私たちを迎えに来なかったと言いました。私たちはその出来事だけを思い出し、とても残念に思いました。ホテルには大きな駐車場があります。フロントでのチェックインはとても迅速でした。ホテルには専属のバトラーもいて、チェックイン後にフルーツを出してくれました。とても親切でした。部屋で何か必要なことがあれば、彼らに連絡することができます。サービススタッフはとても歓迎してくれ、部屋は広々としていて明るく快適で、シーツやカバーは清潔でさわやかで、睡眠はとても快適でした。フェニックスは間違いなく最も美しい小さな都市であり、夜空はとても魅力的です。ホテルの周りにはスナックの種類が豊富で、とても便利でした。このホテルを予約して本当に良かったです。翌日の8時にホテルのハウスキーパーに連絡して、チェックアウトした後、少し待っていました。降ろしてくれたのは美しい妹だったので、うれしい驚きでした。途中で、家族や仕事について話しました。高速鉄道駅にすぐに到着し、出発するには少し疲れすぎていました。フェニックスは湘西で最も美しいホテルで、滞在する価値が超あります。ああ、友達にフェニックスを勧めなければなりません。湘西を見逃さないでください!
SSoon OnnStrategically located within the Fenghuang Ancient Town, easily accessible as it closed to the main road. Closed to restaurants. We had a room facing the enchanting river with Beautiful view anytime of the day. The forever friendly and helpful ladyboss who explained all the walking distance tourists spots.
DDioneVery nice lady taking care of the place. She was generous in sharing her snacks and tea. A little troublesome carrying our heavy luggages from the road into the ancient town but she helped us to carry one luggage as well and was very pleasant and steadfast.
Nice design of the room and had a lovely bathtub to soak in.
The balcony view was superb but the entire town has lots of mozzies so prepare insect spray!!!
Recommend to stay :-)