We stayed here for a few nights last week. The hotel is centrally located and this is why we picked it. The rooms are clean and the hotel is nicely furnished. The pool area is nice with amazing views. I am giving only two stars because of the condescending attitude of some of the front desk staff. One was downright rude upon checkout. Some training on kindness would be helpful for future guests.
Excellent hotel giving me all I need for a summer holiday. Not a traditional ‘Brits abroad’ type of place. Comfortable rooms (it was our second visit). The pool area on the roof has fabulous views over the sea and all of Funchal . It is fairly quiet, comfortable and the bar staff are great. The breakfasts are good but best of all was meeting ‘Bella’ the robot. She really for everyone smiling at the start of the day.
Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
旅先の様々な魅力を発見したいお客様に、マデイラ リージェンシー クラブは最適です。マデイラ リージェンシー クラブは、ビジネスでもレジャーでも、フンシャルでの快適な滞在をご提供いたします。交通については、マデイラ空港から約23kmとなっております。最寄の空港はマデイラ空港、約23kmの距離です。付近にはSanta Catarina ParkやFortaleza de São João Baptista do Pico、CR7 博物館などがあり、フンシャルの観光に非常に便利な立地です。館内の様々な施設で、有意義にお過ごしいただけます。フンシャルの当施設には、駐車場が併設されています。このホテルの清潔度は非常に高く評価されています。
CChristianSkas2023.12.13
Das Hotel Next in Funchal auf Madeira überzeugt durch seine ausgezeichnete Lage direkt am Wasser. Die Zimmer, obwohl geräumig, neigen dazu, aufgrund ihrer Dunkelheit eine etwas gedämpfte Atmosphäre zu schaffen. Trotzdem punktet das Hotel mit komfortablen Betten, moderner Einrichtung und ansprechenden Badezimmern. Das Frühstück, serviert in einer Art Kantine, weist eine begrenzte Auswahl auf und die Qualität könnte verbessert werden. Ein Highlight ist jedoch der Beach Club am Wasser, der, obwohl ohne Strand, mit einem Pool und direktem Zugang zum Meer über einen Steg positiv hervorsticht.
Very good hotel in an excellent location for an easy if hilly walk into town.The room was big and we were on a corner so had 3 balconies. The only thing that let it down was the furnishings could do with being cleaned ie sofa bed was grubby. However we found the beds very comfy and clean.The food was very good and staff could not have been more helpful. We would definitely go back in a few years.
慌しい一日の終わりには、ベルモンド リーズ パレスでおくつろぎください。ベルモンド リーズ パレスは、ビジネスでもレジャーでも、フンシャルでの快適な滞在をご提供いたします。最寄の交通機関はマデイラ空港で、当施設より約23km先にあります。最寄の空港はマデイラ空港、約23kmの距離です。付近のエリアには、People’s SquareやEmpress Sissi of Austria Statue、Praia do Gorgulho - Gavinasなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。フンシャルの当施設のお客様は、駐車場をご利用いただけます。フンシャルのホテルの中でも、ベルモンド リーズ パレスはそのすばらしい設備で高評価をいただいております。
2024.11.05
This was our 5th visit and we hope there will be many more to come! Everything about Reid’s Palace is special and hard to tear oneself away from. The Brisa do Mar is a great new addition to the dining options - outdoors on a terrace overlooking the sea. All the staff go out of their way to give a great customer experience. We cannot recommend this hotel highly enough.
Location is great. Housekeeping excellent. Room was clean and comfortable. My bed was comfortable but my husband's bed was not (can feel the springs). The hall carpets very dirty. Lack of staff. Poor customer service at reception. The process was not explained for the pool towels and the parking card. We did not receive pool and parking cards in our envelope. The roof top pool is very nice. No staff there though. No bar men available. It is extremely hot and there's no shade provided. We asked for umbrellas but were told they don't do that in October even though it was mid 30s!! It was too hot to be there without shades!! The neighbouring hotel had umbrellas. With staff attendants always present. The wall plant, at the pool, was knocked over and soil was left on the pool deck. The soil spillage was still there 3 days later. Breakfast is included. It has a lot of variety. Cold foods great (fruit, breads, cakes, cheeses) but hot food was a low rating (eggs tasteless, bacon and pancakes sit too long and are hard),
TTravel50665639157We picked the hotel for its proximity to the sea front, and to Funchal. This meant it was less than €10 for a Taxi to Old town etc, and also you could walk the Sea front Lido path (with its many bars/restaurants) going west. Our room looked out over carpark and mainly on the Atlantic Ocean, which was wonderful. Hotel bars, pool area, and Happy hour (50%) were all good
The hotel probably has the best compromise location in Funchal. Wonderful ocean views (directly over the sea by the poor area) and not too far to walk down town, unlike Reid’s etc which are a decent distance further uphill. The view from the ocean suite rooms is great, over the grounds, pool and gardens, Reids on the horizon and the ocean stretching into the distance. The rooms themselves are spacious, well fitted out with what you need, clean, well serviced and with nice balconies. They are however a bit stuck in the 1990s decor wise, as is the whole hotel. Can’t comment on the restaurants as we ate downtown, but the breakfasts were excellent. The outside pool area is very good, with lots of tucked away sitting areas and plentiful sun beds. The indoor pool and sauna/steam is a nice addition as well. Wi Fi is quick and free. People have mentioned timeshares and yes, there are seemingly a lot of long term, repeat guests (we saw a storage room full of curver boxes of food etc) but it doesn’t really impact anything. There are sales folk around, but they are unobtrusive and don’t approach you at all. The age profile is quite “mature” and it is also very heavily British so be aware. For us, it was a nice week long break in the sun, with a good, comfortable room, close to the good restaurants and sights in Funchal.
ゲゲスト5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.
MM3274IKwilliamrWe did really enjoy our stay. Our room was lovely and clean, and the staff very friendly. I do however encourage the management to pay more attention to maintenance details before it’s too late; the hotel is on the cusp of customers legitimately challenging its five-star status. Just maintenance details but lots of them for example worn-out terrace and pool furniture, broken decking light fixtures around the pool, blown light bulbs in common spaces, worn-out/broken spa equipment and more. It’s these details that really define a proud five-star hotel vs. a hotel slowly moving towards a change of ownership. It just needs a manager to walk around with more critical eyes and get these jobs done before the start of the next main season, before it becomes too overwhelming for a hotel of this size.
匿匿名ユーザーEin ausgezeichnetes Hotel mit leckerem und vielfältigem Frühstück. Das Personal ist ausgesprochen freundlich.
Ich kann das Hotel wärmstens empfehlen.