We had booked the Anzac hotel and told on arrival it was being renovated so we had to go to sister hotel the Grand Anzac , we were a party of 5 , we had booked a triple room and a twin room , for five nights , we were told there was breakfast room but no restaurant but could bring drinks to sit in reception, there were no English channels as advertised and we ended up with one double room and a room with three singles , we were told we would be moved the next day, they then decided to push beds together in triple room and moved my aunties to a room and air con didn’t work so they had to move again , the rooms were ok but we opened the balcony door and all hair and fluff blew from under the beds , the lift smelt of damp and the light fitting was disgusting in there, on our second to last day we were told we needed to move again as work was being done the next day and drilling would start at 12 till 6pm so we had to move again , total 5 moves within 5 days between the two bookings , breakfast was ok but standard with the same thing every day , reception staff were friendly but breakfast staff spoke at a push butno smiles , very disappointing overall , carpets a hazard and most of bedding was stitched and all towels had holes in .
自動翻訳