ゴールド キャニオン ゴルフ リゾート & スパ(Gold Canyon Golf Resort)

Terrible service at restaurant. Ordered two beers took a half hour to get. Ordered food..pizza came out in a half hour (which was fine), but we ordered two other entrees (first they didn't have what I ordered-took a half hour to let me know) so I ordered a new entree took a hour to get...mind you the other entree never came!! The waitress left in a rage, not sure if it was her fault or the cook. Blamed short staff. Manager NEVER came to table! Never again!! Manager should be fired..never should be in the restaurant industry, with her disgusting attitude! After all that...they specifically called us out for being from MN (stating we shouldn't be here if we can't afford it)....funny thing is we aren't from MN! We live in Gold Canyon. Clearly they are biased of the Midwest.

The resort itself wasn’t terrible. The room was a bit musty and the decor somewhat out of date and stale but it was comfortable. My main complaint was the restaurant. We were visiting because of the local renaissance faire and came after a long day ready to get some good food. There was no one at the host stand and we waited quite a while until a server walked by and asked if we’d been helped. We said no and she said she’d find the hostess. She eventually showed up and took us to a table outside. We sat and sat waiting to be greeted. All the tables around us got waited on and no one even acknowledged us. Our waitress finally appears and we are ready to order since we’ve had so much time to sit and look at the menu. Her attitude was a bit sharp but we didn’t let it bother us. She disappeared and about 25 minutes later our food arrives. I ordered the pistachio crusted chicken and my parents ordered 2 side salads and the chicken sandwich. My chicken was just sad. Dry, lacking in flavor, chewy. The mashed potatoes looked like they came from a box and were whipped into oblivion. No seasoning, no butter, and cold. The palm size portion of veggies were the opposite: soggy and over salted. The sandwich chicken was also spongy and unseasoned. I would bet they come frozen and aren’t fresh. It came with a packet of mayo and a packet of mustard (very classy). They couldn’t even finish it because it was so chewy. She never came back to ask us how the food was, just dropped the bill. My father stopped her because he’d seen every other table get a view of their dessert tray (an oddly outdated move) and she never asked us if we wanted dessert. He asked her for a cup of coffee, a hot tea for me and a slice of carrot cake. She huffed off and disappeared again. When she eventually showed back up she had his coffee and told me they were out of tea (it’s a hotel… there was tea in each room) and did I just want hot water with honey. I politely declined and she went away again. The carrot cake wasn’t awful but the whipped cream was cool whip (can’t deny that lovely synthetic aftertaste). We finished and just sat. I had to get up and ask another waitress if we could get our bill. Our waitress appears, drops the bill and dashes off again. She had charged me for my “not” tea and I waited for her to come back so I could ask her to remove it. Sat and sat and then eventually just got up and went to front. Again no hostess or anyone there. Another waitress comes over and asks if I need help and I ask her if she can find my server. She comes over, mumbles an apology and takes it off. It was like she decided, when we came in, that because we weren’t old white guys in golf gear that we didn’t deserve good service. We were polite and patient. My father was nothing but kind and I’m the one who got testy at the end because we were there almost 2 hours and not because we were enjoying ourselves or the ambiance. I spent $28 on the most mediocre plate of food I had in a long t

Stayed here as part of a wedding party. I don't play golf, so I cannot offer any input on the course, other than the greens were green, the sand traps were sandy, and the driving range was crowded. The resort complex is a series of "adobe-esque" buildings that each contain multiple rooms, spread out across a hillside with stairs taking you to each building. We stayed in a 2 queen room with fireplace and outdoor jacuzzi tub. The room was adequate- 2 queens with quality mattresses and linens, rustic table and chairs, a single serve pod coffee maker, miniature fridge, 2 upholstered lounge chairs, and very spacious walk-in shower. Overall, the room is dated, but still provides adequate facilities for sleeping, watching the over average sized TV, sitting in front of the stone fireplace, or eating take out. It met the basic requirements despite the very apparent worn state. These furnishings and amenities served us adequately well, except for the shower or sinks. Perhaps it was that our building was "up hill" or perhaps it was the desert environment, but water pressure in the room was minimal. For instance, the shower provided a stream similar to that of a garden hose designed to conserve water. There was water, but you had to work at getting your body amply wet. I would recommend that if this cannot be increased, that a different shower head be utilized- perhaps one that disperses the water in a larger spread. Similarly, the bathroom sink- separated from the toilet and shower area, also suffered from low water pressure. Even with both spigots turned on (hot and cold), it offered a weak stream. The wet-bar sink near the fridge and coffee station was no different. The shower also has a "dispenser" system for shower gel/soap, shampoo, and conditioner. If you like the smell of coconut, you are in luck! I was almost convinced that it was the same liquid in all 3 "pumps" or that there was 1 well that all 3 pumps were pulling from. Essentially, if you are NOT a fan of coconut scent, bring your own or acquire while you are there. The outdoor private jacuzzi tub was so very welcome. The water appeared clean, chlorinated, and health code hot. It was barely large enough for 4 but amply large enough for 2 people. The opportunity to end the day there under the starry sky was a welcome respite after a long fun day. It would be advised to bring some sort of appropriate "wet spa" footwear, as the jacuzzi is surrounded by slate stones that are very slippery when they get wet. Sandals or other slip on rubber bottom footwear would be best. Towels were modest in size, though I am above average so this is relative. They still did the job amply. Housekeeping is only on demand so be aware. There is no in-room safe. An iron and ironing board was provided and worked well enough. The dual alarm clocks are connected to the table lamps, which also sports a magnetic cell phone charger for those with iPhones capable of the magnetic charge. USB slots are also provided for th

The room was "surface clean" but needed a deep cleaning. The baseboards were dirty and so was the bathtub mat. I needed a plug behind the bed stand, there was dirt and trash that had been there a long time. The ac/heating unit had a note aped to the thermostat to not lower it below 70 because it would freeze. It would kick on about every 30 mins and it sounded like a plane taking off over the bed. Kept waking me up. The staff was nice. The main bldg and golf course looked nice.

We had to move rooms twice because we needed two queen beds and they kept giving us a room with one king bed. The rooms are outdated and smell funky. The blanket at the end of our bed was visibly dirty. Yuck! We travel this way often and will never stay here again.

We wanted a nice hotel in Mesa- as we had a wedding in town. This place was really expensive $300+ a night. Our first 'casita' smelled funny and the AC did not work, so they moved us next door. It was a little nicer but still very worn and dirty. If the nearby Residence Inn had not been sold out we would have left immediately. The room was obviously built around the 70s with some poorly implemented upgrades. Faucets didn't work properly in bathroom. Shower wouldn't adjust to had to stand right next to the wall to get shampoo out. Place was gross -dust, stains, etc. Enough said...

My cousin recently was married here. The views are amazing…. But that’s it. The room was terrible, outdated, overpriced, and musty. There were bugs everywhere and even in the “clean” bed. Staff is awful and rude. The wedding bartenders are also extremely rude and unprofessional. I would not recommend anyone to stay here or get married here. It’s also impossible to get an Uber or other ride share ride out of the place. So keep that in mind if you are out of town and would likely need an Uber to the airport in the morning. Overall a very bad experience. Nicole is also super unprofessional and horrible at her job with booking. Stay far away

The girl at the front desk was very nice and helpful. She got us an early check in

This resort is in a beautiful location and has many amenities such as a nice pool, restaurant and spa. We also like that they allow pets. Our dogs have a blast running in their own hole on the golf course! The reason for the 3 star review is that the place needs a refresh. The furnishings are outdated and uncomfortable. One of the showers didn't work. The place wasn't very clean. There was a significant amount of dust under the bed. There was a screw in the tea kettle, not sure how that got there, but if the kitchen was properly cleaned someone should have noticed it! We really like this resort and we have visited a couple of times but we won't be going back, unfortunately because it seems a bit run down.