ウッド ホテル - カサ ダ モンターニャ

This hotel was outstanding!!!! I actually stayed in the room with the balcony in the picture. I was welcomed warmly and wonderfully. As I speak no Portugese they were very accommodating and we worked things out easily with Google translate. And then they set up a Whats App chat line where we were able to easily communicate back and forth. The room was very modern and very inviting. Great details throughout! There was a lovely board of snacks available for me when I entered - and a hand written welcome note!! Then I discovered that the mini bar is entirely complimentary - and it was well stocked. Breakfast the next morning was completely over the top - and included in the price. When I signed out I was even provided a little gift bag!! And all of this for a great price. I think this just may be the best hotel that I have ever stayed in!!

Small hotel, family-owned, cottage style in the heart of Gramado. Walk in distance to main street as well all restaurants. Decor is log cabin chic with a twist. Dishes are typical Brazilian cuisine and local bartender André makes difference . Bed and linens are of good quality, shower and amenities excellent

the hotel is small and nice, modern design, friendly stuff. a little bit overpriced but you are still asked to pay extra 10% service fee for the hotel stuff at the end. i have never seen it before in any hotel and find it not correct. please change your price policy.

Excelente hotel e excelentes funcionários! Logo na chegada, fomos recebidos no quarto com dois pedaços de cuca (bolo) e, uma fruta. Muito simpático da parte do hotel. Toda noite, a camareira deixava uma garrafa de água e dois chocolates. E na saída, um mimo para a viagem. E, para a nossa surpresa, o frigobar era reposto todos os dias, sem custo adicional. Amamos a estadia!

Excelente atendimento, infraestrutura de alto padrão, café da manhã dos deuses e super gente fina o Sr Val. Ficamos muito agradecidos e super satisfeitos, se possível indicaremos para nossos amigos este super aventura que foi se hospedar na rede de hotéis Casa.

Experiência espetacular!! Essa foi a nossa segunda hospedagem no Wood, fomos tão bem atendidos e recepcionados na primeira vez, que voltamos e voltaremos em breve! Desde a recepção com o tradicional drink de boas vindas, os mimos no quarto, a cordialidade do pessoal e sem falar do café da manhã maravilhoso!! Adoramos e voltaremos breve!