Very good experience. The room is spaccious and comfy, stylish and equipped with bare necessities. I travel w/o soap, shampoo and hair dryer so it was a great surprise to find all of it plus paper cups to wash put the toothpaste! Bruno Barbieri would appreciate the towels in the bathroom instead on the bed! I enjoyed the tea corner, the shower and the terrace (great idea), the decor was really minimal and in grey tones with light wood finishes. Beds were ultracomfy, I have slept very well! Reception clerks very young and educated, I really enjoyed my stay.
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
While Graz may not be on everyone’s list, it’s a convenient stopover for anyone headed to Vienna from former Yugoslav territories. Great location in the center of the old town, with easy parking nearby, spacious, clean and charming rooms, a knowledgeable and helpful staff. Breakfast is available and no need to preorder.