ゲゲストGood hotel close to supermarkets, shops, a casino and more.
Room was spacious and comfortable with a nice view but the window could not be opened.
The breakfast was very good with a good choice of different kind of food.
Unfortunately the pool area was under maintenance.
꽃꽃방울꽃뱀푸에블라 대형 쇼핑몰과 연결 되어 있어서 식사,쇼핑,숙박이 한번에 가능하다. 대형 쇼핑몰이라 보안 요원들이 많이 배치되어 있고, 호텔 1층에 가드가 상시 출입구를 지키고 있어 안전하다. 우버를 부를때도 좋다. 걸어서 10~15분 거리에 월마트가 있어서 무언가 필요하다면 이곳에서 살수있다. 대형 쇼핑몰과 붙어 있다는 장점 빼곤 딱히 좋은점은 없다. 호텔 직원들은 대부분 친절하나, 방음이 매우 취약하고 낮12시가 되면, 호텔내 객실 청소하는 소리와 사람들의 소음, 그리고 망치질 까지 ~ 편안하게 쉴수없다. 화징실은 대부분 노후화 되어있다. 호텔 내부에 있는 레스토랑은 추천하지 못하겠지만, 희안하게 룸서비스로 시키는 음식들은 양도 많고 맛도 나름 준수하다. 호텔 직원들은 주어진 범위 내에서 되도록 해결해 주려고 노력한다.
RRobert JinThis hotel is in the best location in town- it is in the Zocalo and next to the church. There are so many shops and restaurants downstairs. The room is very large and clean.
On the downside, we were very surprised to find out our room has no windows. To an average US traveler, bedrooms are assumed to have windows, unless spelled out otherwise. I don't know this is due to a cultural difference. But this hotel is owned by IHG, which is a US-based, global hotel chain. I think they are held to a higher standard. We eventually paid a higher than advertised price for a windowed room. But the whole experience put a black mark on this otherwise great hotel.
SSaiprasaad GThe Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to.
Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit.
Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.
WwanderlustturtlesEl lugar esta muy limpio, cama cómoda, buena atención y cerca de todo. Todo esta muy muy bien pero me pareció muy mal que en la ducha los jabones que tienen son de botes de jabon para las manos! Creo que no cuesta nada tener un bote de shampoo y otro de jabon de cuerpo, sino da mala imagen por todo lo bueno del hotel.
BBeachBumHotel staff are really friendly at the front desk. But they don't honor our requests when we ask for things. Housekeeping forgets to give us things that we requested with simple things like towels, cups, and shower caps for hair. We asked the front desk to clean our room, we go out, and come back several hours later, and our room is still not clean. This has happened several times and we have to wait for our room to be cleaned after a long day out and about doing things. This is quite an expensive hotel to stay at each night and the things we request are not being given or done.