The check in was very smooth once I managed to get in to the building. The room was huge, clean and had all the little touches except the lack of drawers (only 2 small drawers for a 2 Double bed room). Also only 3 hangers for clothes and nowhere to hang a coat.
The staff were all very pleasant and friendly.
Would definitely highly recommend to a convenient stay in London. Will most certainly be staying there again.
Our suite was perfect for my family of 6. There was a separate living space with a pull out bed and the bedroom had two queens with french doors for privacy. The kids enjoyed the pool and mini arcade. Wish there was breakfast included..or even coffee for guests.
I took my kids to the hotel for a treat to get together and right in my hallway at 4am we got woken up by yelling and screaming they did kick them out but I was nervous and to he woken up like that was not necessary and when I told the front desk people they just said o they left but still it was not enjoyable and to get nothing for compensation I paid my money to go have a good night and that was not a good time I thought they could of said o come back on us or give me half off the next room something would of been appreciated