Pico restaurant the service was just horrible. They served spoiled coleslaw,
we waited too long for everything, starting from ordering til getting our bill. We ended up leaving the restaurant without paying. They are understaffed and the waiters we're not properly trained. Scrambled eggs in the buffet smells like wet rug. If you order medium rare tenderloin they will give you well done. We tried to complain but the manager was just hard to talk to and they were not sincere to fix the problem or even make up for their mistakes.
Hotel was nice, little bit neglected in areas, room was spacious and very clean. Hotel looks good only being there is alot of amenities but not all are included in the price, you have to pay extra for the games room, room service is very expensive and food quality isn’t good. The breakfast buffet - it was nice to have a choice but there wasn’t much choice and it was low quality food (considering the price) my family did enjoy it despite this and all the staff were lovely and accommodating
Very dirty room. Pillows and blankets are dirty. Towels are also very dirty. Service are okay, wouldn't say its the best. They only have complimentary 4 bottle water per day. Additional 50 pesos or one.
No beach, no activities. Only snorkeling and kayak. But views are nice. But will not come here again. There are more resorts worth your money and stay. Only came here since social media said its nice and worth it.