フンシャルのフィットネスルーム・ジム付きホテル

The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.

Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…

オールインクルーシブということで、食事もお酒もどこかしらのレストランで食べることができました。お勧めのレストランはVELA DI CANALEというイタリアンカフェ。 熱々のピザも食べ放題で、タイミングが合えば好みのトッピングでオリジナルも焼いてくれます。プールも広々していてゆっくりと過ごすことができました。また宿泊したいです。

Я выбирала отель с видом на океан по доступной цене. В итоге, нашелся отель с очень просторными номерами, панорамным окном, кофе/чай, удобной ванной комнатой с биде, большим балконом. Единственные моменты: раздельная кровать для пары и слабоватый душ. Шум ночных волн на любителя:) Нам пришлось закрывать дверь на балкон, хотя и так было довольно шумно. Сервис очень дружелюбный.  Завтрак вкусный и свежий. Много выпечки, напитки, нарезки и горячее.  Не ожидала, что будет бесплатный трансфер до центра и обратно. Абсолютный плюс этого отеля, потому что находится он не в шаговой доступности от центра.  Виды, чистота возле отеля, свой пляж - это потрясающе.  Далее мы проживали в частном секторе и много что посмотрели на острове, но первые две ночи в Orca Praia остались в нашем сердечке💘 С уважением,  Елена из России

A experiência no Pestana Ocean Bay foi bastante agradável, os colaboradores foram sempre muito simpáticos e atenciosos, ajudaram sempre que foi necessário, têm sem dúvida uma equipa preocupada com o hóspede, atenta, empática, senti-me muito bem recebida… num questionário que respondi a meio da estadia, mencionei que nos buffets poderia haver uvas (isto porque a minha filha gosta muito, e as uvas eram uma fruta que ainda não tinha surgido), fiz essa observação pensando que nem ia ser lida, no entanto, no dia seguinte ao chegar ao quarto tínhamos um belo prato de uvas, nesse momento, sentimo-nos acarinhadas como se estivéssemos em casa, foi um gesto de cuidado que nos deixou sensibilizadas, estão de parabéns por isso e por, efetivamente, lerem os questionários, que muitas vezes achamos que ninguém vai ler e importarem-se com o que lá se escreve. Têm uma boa organização, apresentação e logística de tudo o que envolve uma estadia: refeições, animação ao fim do dia, saídas/passeios, etc. Continuação de um trabalho de excelência ☺️ obrigada.

The hotel is located just outside of old Funchal which was about 10 minutes drive away. There are lots of good restaurants near by and nearest beach is appropriately 7-10minutes walk down from the hotel. Good breakfast options. Nice location for a sunset view from the outdoor pool area.

A lovely Hotel, with a high level of service and a great restaurant an amenities. The location is only good for those willing to taxi or drive to Funchal- otherwise it is a 30-35minite walk, allow more time for the way back all uphill. The decor of the rooms is dated- very 1990s in style, the carpet is wearing thin in places. The pool side area is nice but could benefit from a modernization to make the decor match the level of service. Can't fault the stay otherwise. Shout out to Sandra, the Maitre 'd, D for her amazing level of service. Obregado!

Wir haben 3-Sterne gebucht und eigentlich das Erwartete bekommen. Frühstücksbuffet war reichhaltig, da aber 2 Hotels von Dorisol hier zusammen verköstigt werden, hat das dann den Charakter einer besseren Jugendherberge. Beginn 7:30 h ist für Wanderer zu spät. Personal generell sehr freundlich und zuvorkommend. Aufstieg zur Rezeption mit 120 Treppenstufen etwas mühselig. Für den Indoorpool muss man reservieren (!), aber Becken zum Schwimmen zu flach, Massagestrahler kaputt, Whirlpool kalt und blubbert kaum, kann man komplett vergessen. Zimmer abgewohnt, Schimmel im Bad in den Duschecken, aber Betten waren gut. Hatten Oceanview gebucht, Zimmer in 8. Etage aber mehr ein Tree-View, am Baum vorbei konnte man etwas das Meer sehen, das ist eine Mogelpackung. Hinter dem Hotel ca. 30 m Luftlinie Privathaus mit 12 Hunden, die ab 6 h anfangen zu bellen. Sehr, sehr nervig. Kühlschrank schloss nicht richtig, da vereist, somit Wasser in der Bude, habe ich selbst gerichtet. Fazit: nicht empfehlenswert

Cleaned every day, good breakfast, great location (hotels part of Funchal, but also walkable to centre), lots of restaurants and shops around, bus stop right outside, pleasant and helpful staff, well maintained pool, pool towels provided. Only con - old hairdryer, so it gets very hot and smells burnt. Also no iron.

このホテルをお勧めします。 清潔さ 安定したWi-Fi フレンドリーで親切なスタッフ。 朝食は大丈夫で、費用は8.5 EURです。 ジムは小さいですが、必要な設備は全部あります(受付で予約が必要です)。 でも 朝から一日中水がなかったので、歯をきれいにすることもできませんでした。 家政婦は朝ノックせずに私の部屋に入ったばかりです。