ハーグのノボテルホテル

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

フレンドリーなレセプションと、チェックアウト後に荷物を保管できるロッカー、大きくて清潔な部屋もあります。素敵な場所!

私たちはリビングルームで水を見つけました、部屋はきれいでしたが、あまり便利ではありません。リビングルームで照明を点灯している場合(これはそれほど簡単ではありません)、停電は二度と現れません。あなたが物事を積みたいなら、残りはあなたがそのようなホテルで期待しているようにします。

部屋(HHonors Diamondメンバーとして受け取ったアップグレード)は、ホテルや廊下と同様に非常に清潔で広としていました。エグゼクティブラウンジには素敵なテラスがあり、ハッピーアワーにはさまざまな料理を提供しています。朝食ビュッフェは豊富で非常に質の高いものです。朝食ルームは非常に忙しいかもしれませんが、ゲストは隣接するバーの追加の座席を使用することもできますので、これは問題ありません。ホテルはビネンホフから徒歩約15分です。全体的に私たちが今まで泊まった中で最高のヒルトンホテルの1つです。

非常に素敵なトイレタリーを備えたスポッティングルーム。レセプションのサービスはマイナスの問題のみでした。ほとんど笑顔で、歓迎されるような気分にはなりません。自転車を借りたときに別の顧客の名前で間違った請求書を受け取りました。しかし、自転車のレンタルはそれ以外の場合は非常に簡単で、自転車は良い品質です。天気が許すなら、目的地に自転車に乗ることをお勧めします。グルテンフリーとビーガンオプションのさまざまな素晴らしい朝食。カスタムオムレツもあります。

ホテル自体は非常に中心的で、近くには多くのカフェやレストランがあり、滞在スタッフはフレンドリーで、非常に早いです。 部屋はモダンで美しい装飾です。私たちはとても快適に感じます。私たちが望む小さな点:私たちは1-2より多くのポイントを持つことを望みます。 そうでなければ、ホテルで休暇を過ごすと、私たちは戻ってとても幸せになります。

I was staying 5 nights. I had originally booked for 3 but wrote to reception back in November I wanted to extend the stay to 5 nights. I did ask should I just make a new reservation and they said no, it was recorded. This was confirmed as was the new price. When I arrived at reception, they had no record of my 5 night stay and I had to find the email to confirm both the extension and the remaining nights to pay. The person was lovely and sorted it out, but I felt a bit strange about it. Then after the 3rd night I received an automatic check out message so I checked with reception and they thought I was checking out and I had to go through the whole thing again. I had already paid so I explained that too. Anyway perhaps a note could have been added or something on the system. The location was perfect. I felt safe walking around at night and it was very convenient for the Amare centre. The bed was very comfortable and the shower was hot and the shower was a good size. I liked they had some BBC channels. I think on day 4, the wifi was down. This is not reception’s fault but it was out for probably 30 hours. This seems quite odd in a major hotel for it to be out for so long. Unfortunate but it was fixed eventually. Staff were nice. Lifts worked well.

ホテルは良いです、サービス2.サービスの現金は受け付けていません。 支払いの不便さは明らかな悪影響であり、多くのホテルや組織がこれを行っているのは残念です。