It's a very nice hotel, located in the center of the city. Beautiful design, the rooms are pleasant. The breakfast is good. Those who come with a car are advised not to park in the parking lot below the hotel, because it is expensive. We camped in a parking lot within walking distance (of course after dropping off our luggage at the hotel) on Geest Street 1. We had a less pleasant experience, our daughter felt sick, and they had no idea where to refer us and we were even sent to the emergency which turned out to have been closed for 3 years. So only health, and enjoy.
It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.
旅先の様々な魅力を発見したいお客様に、ホテル ロイヤル ブリッジズは最適です。ホテル ロイヤル ブリッジズは、デルフトの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はラ・ヘイデン・ハーグ駅から7km、ロッテルダム空港から12kmと、便利な立地です。デルフト工科大学附属植物園やDoelenplein Delft Square、Museum J.C.J. van Speijkが付近にあります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。
CCindy2023.04.13
Ervaring was ok. Ik zou niet weer teruggaan. Badkamer met gordijn en douche kop waar niet veel water uitkwam. Kamer groot en koud en grenzend aan de ontbijtzaal. Ontbijt gemiddeld.
With a stay at Intercityhotel Leiden in Leiden, you'll be within a 15-minute drive of Duinrell and De Valk. This hotel is 11.1 mi (17.9 km) from Keukenhof Gardens and 12.2 mi (19.7 km) from Scheveningen Beach.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to noon for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Stay in one of 115 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
ゲゲストaccueil sympa, belle décoration sobre, très bon emplacement avec mer à 2 pas, tram menant à Den Haag et Delft à proximité immédiate; appartement très bien équipé, belle salle de bains, bon chauffage; conseil: prendre le garage un peu cher à 25€ la nuit mais appréciable; cafetière et café ainsi que bouilloire et thé dans la chambre; articles de toilette de qualité; très propre;
ゲゲストThis modern hotel has a split personality. Some elements rate 5 star some 0 or minus. My wife and I stayed for three nights in their only disabled access room in June, it costs about 200 euros per night excluding breakfast. We were delayed arriving so didn't check in until around 2300. Check in staff were very good and we went up to our room. It had been made up (maybe?) but not cleaned! Excretia in the toilet bowl, bits of second hand toothpaste in the sink (which was blocked up). Complained to the night porter who came up to the room just after midnight as was genuinely embarrassed. But, the hotel was full and this was the only accessable room in the hotel! The room was given a quick clean to get us through the night. The following morning met by the very good manager who again apologised cancelled the nights charge from the bill (we paid in advanced) and said he would rectify the situation. He (Jimmy) was ashamed and seemed quite frankly shocked. We went out for the day and came back to a very clean room. On our 2nd and final full day the room was not made up at all, beds not made, no towels no toilet roll coffee etc. Again complained to the two very nice young women on reception who were very nice and very apologetic. It was our last night and were given a free (and very good breakfast). Serving manager and staff could not have been more helpful. So, great location, really great staff, great breakfast, awful, awful housekeeping (apparently sub contracted out). Should you stay in the Mercure Den Hague? You choose! Incidently, I said I was going to put a review out and Jimmy the manager said ” You must be truthful”.
Would not recommend, especially if you are bringing any personal or expensive belongings. My bicycle was stolen from the hotel, it was the only place I was allowed to keep it due to it being a “fire risk”. The hotel has since claimed they are not liable and subsequently will not put anything in writing. They don’t have CCTV footage, when the bike was stolen they did not even get up to see what had happened. It’s been 5 days and they are still putting bikes in this area despite it being unsuitable. I was assured my bike would not be stolen by an employee. I have done a lot of travelling around the world and this is the most poorly run hotel I have stayed in. They do not have a clue what they are doing.