ハミルトンの2つ星ホテル

My stay has been more than disappointing, it is down right unacceptable. Checking in I was met with a very rude woman behind the counter who made very unprofessional comments. I booked through ******* and when I came in they tried to charge me a completely different price. I didn't hold back and I made them charge me the correct amount. Coming to our room was initially nice, but we soon found that the bedsheets were stained, the ac barely cooled the room, for a room of four we only had 2 rolls of toilet paper and one trash bag. This wouldn't be so bad but their room service only comes once every 3 days, if you are lucky. Our room service never came on the day they were supposed to, not even a knock on our door. We had to schedule them the next day and we were told that they would come between a certain time in the morning. We made sure we were not in the room before that time and didn't come back until later in the day. After an exhausting day we came back to a room that had not been touched. We decided to call the front desk using our rooms phone, only to find that it did not work. We had to make our way back down and practically begging for them to come up and clean the room. Once they did come we were met with attitude by the cleaning lady. We thought she did a good job at first, but we found out she never even replaced our shampoo and conditioner, only adding water to it. I wouldn't recommend going to the pool at least in the current condition it is in. When you first walk in you are welcomed to a loud screeching fan that fills and echos into the room. you have to talk quite loudly to even be able to hear over it. That's not the only thing you should avoid in the pool. When we first came the pool was closed but then reopened, we were told it was safe to swim, but that was not the case. All of our hair is fried, our skin dried and irritated, and our bathing suits bleached. I have grown up swimming in chlorine pools and I've never had such a negative chemical reaction such as this. I don't recommend using the stairs as it is very much a fall risk. Multiple stairs are broken and showing bare wood, missing the gripping edges. My disabled friend, when going down to let the front desk know about the cleaning not happening, took a nasty fall. All the front desk did was file a report and not do anything to fix the stairs right away. Also letting the desk know our room phone didn't work they did nothing to rectify that either. Their breakfast leaves a lot to be desired. You get two main choices and the rest is packaged milk and yogurt. Their coffees are never refilled and for the size of the hotel it's just not enough. I was able to get maybe 4 oz of coffee when coming early. I definitely recommend staying away from the turkey sausage. Tasting it I could tell something was off right away and I couldn't even eat it. My poor husband decided to try and he has been up all night and day with a stomach ache. Checking out and bringing some of these

We stayed here for one night while in the area for a basketball tournament. I had read some questionable reviews, but we had a good experience. Room was clean, breakfast was great. The breakfast staff was also very friendly. My only complaint was that the workout room was missing some weights, from 5 lbs it went to 25 lbs with nothing in between. I would stay here again.

チャタヌーガのタイナーにあるベスト ウエスタン ヘリテイジ インに宿泊すれば、ハミルトン プレイス モールとシルバーデール コンフェデレート セメタリーまで車で 5 分かかりません。 このホテルは、テネシー水族館まで 18.8 km、ルビー フォールズ (滝)まで 25.8 km の場所にあります。季節限定屋外プールなどをレクリエーションに利用し、テラスや庭園からの眺めをお楽しみいただけます。その他の設備としてこのホテルでは、WiFi (無料)、暖炉 (ロビーエリア)、宴会場をご利用いただけます。このホテルのレストラン、City Cafeはランチ、ディナーにご利用いただけます。コーヒーショップ / カフェでも食事を提供しています。また、客室で24 時間対応のルームサービスも利用できます。オーダー形式の朝食を毎日 4:00 ～ 13:00 までお召し上がりいただけます (有料)。ビジネスセンター、ロビーでの新聞サービス (無料)、ドライクリーニング / ランドリー サービスをお使いいただけます。このホテル にはイベント設備として、会議スペース、会議室があります。敷地内にはセルフパーキング (無料) が備わっています。全部で 100 ある冷房完備の客室には冷蔵庫、電子レンジなどが備わっており、ゆっくりおくつろぎいただけます。ピロートップのベッドに、高級寝具が付いています。32 インチの液晶テレビで衛星放送をご覧いただけるほか、有料 WiFiなどもご利用いただけます。シャワー付き浴槽のある専用バスルームには、バスアメニティ (無料)、ヘアドライヤーが備わっています。

I wish there were more stars than 5 to give for this hotel. We had an exceptional experience. This was one of the cleanest hotels I have stayed. The front desk solved a problem for us and went above and beyond during our stay. We are a school group and I had worked with someone over the phone about the rooms we needed. I emailed the day before arrival and assumed all was well. Upon arrival the front desk had just heard of our group coming and didn’t have the rooms. I am not sure where the breakdown occurred but this people worked like super hero’s to accommodate us. They went above and beyond in service. I would not hesitate to stay here!

I honestly would like to know how this hotel is still open. First and foremost the front desk evening attendant was kind. Upon entering our room #116 the first step we took after opening the door was an awful smell. It was a mixture between sweat, smoke and funk. I had brought some Lysol spray with me so I just sprayed it in the air to kinda freshen the room and just kept quiet. Then the loud all night banging we kept hearing was so bad it woke me up 4 times from my sleep. The breakfast was not the best but not the worst. The lady who was handling it was the sweetest lady and she greeted each person with a smile. Yet every time we walked back to the room that smell was there. Then the shower in the room didn't work at all. We were only able to take baths. So the morning of our check out, keep in mind it's me, my 10 year old and my 8 year old who was the reason we were there for his birthday weekend. When we were checking out the front desk attendant told me the manager called her and told her to charge me a cleaning fee. I asked for what and as I was walking back to to the room the manager walks past me so I turn around and asked what was she talking about a cleaning fee. She started off by saying the room was a mess. Then she told 4 lies to my face as if I just hadn't walked out the room. She said there are pizza boxes everywhere. I said there is 1 pizza box in the room and it's sitting directly on top of the microwave. Where should I have put it? She didn't answer. Then she says there are bath and pool towels all over the floor and bathroom floor. My reply was, yes, they're towels where did you want me to put them? Again she didn't answer then she said and there's candy wrappers on the floor. I said mamm, my two sons ate Welcher's fruit snacks and the wrappers are on the floor. They are kids. There was no garbage bag because it was full a day ago so I took the garbage out myself the day before and no one came in our room at all to clean or tidy it up in the 2.5 days we were there. Not once did anyone check on our room or bring any trash bags or clean toweis. So when I started asking her why was she charging me a cleaning fee. The room itself was not dirty at all. There was no food, trash or anything wrong with that room besides the bed being unmade. Her response was I'm not gonna argue with you. I'm charging you a fee because it's gonna take her an extra hour to pick up the towels and clean the room. I let her know I was a manager for at an IHG HOTEL for 5 years and I've never seen, heard or treated anyone like that. Then she just walked off. I will be contacting corporate about it. After doing some research and reading reviews I see she has done this to several people who've stayed there. Many times. This hotel charges you extra money for any reason at all. I've never seen anything like this. The fact that I kept my mouth shut about being put in a smelly room with no shower and no housekeeping during any point of my stay to then charge me ext

私が入った瞬間から、私は歓迎されたと感じました。フロントの女性たちはユーモアのセンスがあり、私を笑わせました。長距離運転した後はやりにくいということです。道路の騒音のために部屋を変更するように頼みました。女性たちはとても親切でした。新しい部屋は清潔で快適でした。朝食---うわー!私はそれをすべて1つのショットに収めることができなかったので3枚の写真を撮らなければなりませんでした。チェックアウト時に、フロントの女性がアカウントを統一するのを助けてくれました。素晴らしい経験!また、このエリアにいるとここに止まります。

フロリダへの帰りに1泊滞在でした。ホテルはI-75に近く、オン/オフが簡単でした。チェックインとチェックアウトは超速で、デスクのスタッフはとてもフレンドリーでしたが、朝の男だけがマスクを被った。部屋とシャワーは本当に素敵でした。日曜日の夜に滞在したので、それは素敵で静かでした。夕食を食べるためにシャンピーに歩いて行き、サッカーの試合を見ました。フルブレックファーストビュッフェがありました(私たちはマスクを着た唯一の人でした)。卵とカナダのベーコンとビスケットとグレイビー、そしてすべての普通の冷たいもの(シリアル、フルーツ、硬いゆで卵など)がありました。私たちは間違いなく再びここに滞在します!

YOU DO NOT GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION. It was the worst experience ever which made our seven-day vacation stressful. First, they charged my card $200.00 at check-in (without notification or disclosure). They said it was a security deposit. Then they charged my card every morning, $90.00. When I checked out, I had to pay my hotel bill plus they had $460.00 in pending charges held on my account (which can take up to 30 days to clear). This put an inconvenience on our trip and my finances. That was money we had set aside for food and gas. Second, after the first night, there was no television service at the hotel. For five days, we had no entertainment. Once they did solve the problem, it was the day before our check-out and you could only get one or two channels out of thirty. Asked for a discount due to the lack of use of the amenity and was told they could not do it at the hotel. All they could do was put in a request to the manager to give me reward points. I do not want reward points - I will not be returning to any of their hotels. I had to call customer service and was still told that they would notate my concerns and could not say if I would get compensation or not. Someone would get back to me. Third, they do not want to clean your room. They lie about everything. They do not check to see if you need towels and bathroom toiletries. And, when you ask, you get one towel and one bathroom tissue. You have to keep asking for more. Six nights and I got my room cleaned twice and that was a hassle. I put a request in the day before for service through the app and the desk clerk would not make sure my room was serviced until I threatened her that I HAD IT IN WRITING - I WAS ASSURED MY ROOM WOULD BE CLEANED THE NEXT MORNING, and then she lied on housekeeping and said she just got off the phone with them and they told her that I had a do not disturb sign on my door - when they were actually in my room cleaning. Thirdly, they have two elevators, and one of them was not working. And, they do not have a service elevator obviously because housekeeping used the one working elevator and kept it tied up - you had to wait 10-15 minutes just to get the elevator. It was awful. Customer service awful.

私たちはここでの滞在を本当に楽しんだ。スタッフは親切で、部屋は清潔で、あなたが期待するものの典型的でした。私たちはホテルについてまったく不満を持っていません、そして私たちがその地域にいたら、私たちは間違いなく再びここに滞在します。地元のサイトまで歩いて行く場所ではありませんが、この地域でやりたいことのほとんどすべてに5-10分以内です。

ホリデイ イン エクスプレス ホテル & スイーツ チャタヌーガ - ルックアウト マウンテアン IHG ホテルはチャタヌーガ (ルックアウトバレー) の、ルビー フォールズ (滝)やルックアウト山インクライン鉄道まで車で 10 分で行ける場所にあります。 このホテルは、Chattanooga Choo Chooまで 10 km、テネシー大学チャタヌーガ校まで 10.6 km の場所に位置しています。屋内プール、フィットネスセンターといったレクリエーション設備をぜひご利用ください。無料のビュッフェを毎日、6:30 ～ 9:30 までお召し上がりいただけます。ビジネスセンター、エクスプレス チェックアウト、24 時間対応フロントデスクをお使いいただけます。敷地内にはセルフパーキング (無料) が備わっています。それぞれ異なるインテリアのが施された、全部で 92 室ある客室には、冷蔵庫、薄型テレビなどが備わっており、ゆっくりおくつろぎいただけます。ピロートップのベッドに、高級寝具が付いています。有線インターネット アクセス / WiFi を無料でお使いいただけるほか、ケーブルの番組をご覧いただけます。バスルームには、シャワー付き浴槽、ヘアドライヤーがあります。