AastridellisThe downtown location offers everything within a walking distance. The staff is very, very welcoming, helping and friendly. The cost for parking is expensive, mostly you have to go get the car yourself. The hotel is outdated and the furniture throughout the hotel has seen better days., The room was clean, basic amenities were available. For a business trip, this hotel offered what you need, a clean room, safe parking, good location, helpful and friendly staff. The breakfast is in cooperation with a restaurant which charges an insane amount of money for breakfast (it's not worth it); the coffee available in the lobby is ok. If you look for a great breakfast or coffee place, there is a restaurant called Maple Street Biscuit Company around the corner, 3 minutes to walk, they have excellent coffee and great food, the welcome is superb and the atmosphere great! During my next business trip to Chattanooga I would stay at a different hotel.
EETSingIt is cheap and near to highway but from downtown. This hotel is near to Ruby Falls. Free breakfast provided but the time is too short from 6 to 9am. We didnt manage to try this hotel breakfast. Indoor pool is good the temperature just nice.
SSJC30215This hotel is aging, but much nicer than the prices suggest. There were stains on the hall carpet (but people are slobs and may have dumped their cokes yesterday) and some maintenance issues like the broken USB ports on one bedside table. The AC in our room (and the two others we were allowed to check) were quite loud and rattley. But I still had the best night of sleep I've had in months. The front desk people were very nice and helpful. Breakfast included hot options. The location was excellent for the things we were visiting (Racoon Mountain cavern and the Incline Railway). Adjust your expectations for the price point and be pleasantly surprised.
If I could rate this hotel a minus 10 I would. When we arrived at the hotel to check in the clerk was very rude. When we asked to check the room out he gave us a key to a room. My wife and I went and checked it out, it wasn’t the cleanest hotel room that we’ve stayed in but we said that it would do. When we went back to finish the check in process the clerk took back the key of the room that we had checked out and gave us the key to another room. When I questioned him on why he said that the room we had checked was a disability room and that we were not disabled. We then asked if we could check out the new room he said no that we had already checked out a room. I then told him that I was not going to accept a room that I had not checked out. He became very rude and started speaking in a language that I did not understand. After several minutes of arguing back and forth about the reason for and not allowing us to check the different room, I told him that we were not going to stay there and to cancel our reservations.
Great Value! Central location super close to the interstate and walking distance to several restaurants and bars. Would walk in the daytime but taxi/uber at night. Friendly staff. Well appointed room with mini fridge, microwave, coffee maker, hair dryer, drop zone with an area to sit, store shoes and lots of hooks to hang coats and bags. Beds were comfortable. Room was clean. Generous complimentary breakfast with sausage, eggs, cereals, bagels, biscuits and gravy, yogurt, waffles and juices. Private exterior courtyard on side of hotel with tables and chairs. Hotel was a bit worn but renovations are underway. I would stay here again and recommend.