I had a wonderful stay at the Rezen Dong Hotel Harbin Ice & Snow World. The facilities were excellent, the rooms clean and comfortable, and the location ideal.
But what truly made the experience unforgettable was the exceptional service from the staff. Every single person I interacted with was kind, attentive, and genuinely warm. Their hospitality added a personal touch that made me feel right at home, even in the middle of winter!
Highly recommended — I would definitely stay here again.
Everything on the hotel is good. However, a bit concerned as there are cigarettes smell from the corroded from time to time making my stay a bit of suffocating at times due to this. The ladies for cleaning and kitchen staff and reception are exceptional nice and caring but the environment spoil my stay in the evening.