ホリデイ イン ホテル & スイーツ メンフィス - ウルフチェイス ガレリア IHG ホテル(Holiday Inn & Suites Memphis - Wolfchase Galleria)

The is a nice hotel. It is very clean and updated. The pool and hot tub made the stay even better. The rooms are spacious and the staff are very friendly. I will gladly stay here again.

Hotel was very clean and nice the staff was friendly and the hotel had excellent breakfast all was hot and ready with great option. I would recommend this hotel to everybody and I will for sure book again

房間寬敞，乾淨整潔。

酒店很乾凈，服務態度很好

Staff very unfriendly. I had trouble hearing the desk attendant, and she couldn’t have been more rude because I misunderstood since I couldn’t hear her. I wear a hearing aid. Slipped on water due to water from the pool on elevator floor. The room was clean and the bed comfy.

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

They did not have any rooms available when we arrived to check-in. We are now a family of four with no where to stay.

I have stayed at this hotel numerous times and it has been very nice but this stay was terrible. I woke up to find roaches all over the counter and the room. When i told the front deskninbthe morning they did mot seem concerned. They said because i booked my room through hotels dot com there was nothingbthey could do. I could not sleep after seeing the roaches and was uncomfortable throught the night. Ibasked them to p ut a note inbthe system and i dont think they did.

People were constantly hitting on the walls, I had to kill 2 big water bugs when I took a showe, and the face towel that I almost used had brown spots on it. I was not pleased at all.