Residence Inn San Bernardino

With the amount of travelling we do it is nice to stay in a motel/hotel that looks and feels like home. Very well done. Responsive staff and management, Would recommend to anyone staying in this area for one night or more!!

Very terrible and dishonest. Truely very disappointing. Cancel my reservation due to the fact that my cashapp visa card wasnt a "real bank card" and to top it off, wouldnt refund my money! Honestly, for being that highly prolific rating, really turn out to be a waste of space dishonest business!

The renovations was still going on and the eating area wasn’t available or was breakfast. I wish this was conveyed on the site so I knew to go somewhere else that did have breakfast available. I was there with my 6 year old by myself and when a six year old gets hungry, they get hungry. There was also a sign up for a prize if you find rubble the paw patrol pup. My daughter was very happy to try to find rubble and even asked but we did not get any help except for “oh just find him somewhere!” Yah sure with the renovations going on, not very safe.

When arriving the property charge a high deposit rate and also the room was not cleaned, dirty dishes and dirty napkins under sofa pillows, also mold inside freezer.

Wonderful stay and ever employee was friendly and helpful. Only issue was the tv was not working on my last day. Still would recommend this hotel.

Parking was ,$15 .. I thought I paid for all taxes and fees to *******. You must list additional fees to be fair.

Service was really much better than expected. Really went out of their way especially to make the kids feel welcome.

The room had what appeared to be red dye or something red all over the floor and walls and shower area. It looked like a massacre happened. The a/c felt as if it didn’t work and it smelled like a transient lived in the room prior to my stay.

Mike S. At the front desk was amazing and helped soo much with making sure I was taken care of. He’s an amazing employee and now a good friend. 5 stars all around.