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The location we stayed in was beautiful, and we truly appreciated the wonderful amenities. The views were stunning, and the neighbourhood felt clean and safe, contributing to a pleasant atmosphere. However, we encountered some challenges during our trip that affected our experience. On the fourth day, the host's communication style came across as demeaning, which impacted the overall mood of our stay. We felt uncomfortable with the constant reminders about potential penalties for damages, which detracted from our enjoyment. Additionally, our breakfast was unfortunately late on December 31st, and we were surprised that a hot breakfast wasn't prepared for us over two days. This created an inconsistency in our experience, especially considering the expectations regarding our treatment. We believe that with some adjustments in communication and service consistency, the overall experience could greatly improve. While we enjoyed many aspects of our trip, addressing these concerns would enhance the stay for future guests.

A comfortable and welcoming stay over the course of the Hilton Arts Festival. Magda was both warm and professional and the rooms are well appointed and cosy - the electric blanket was appreciated!. One suggestion: Place filter water bottles for guests in the room. With a scenic view and tranquil surroundings, Gateside provides a lovely stay in Hilton.

Simply the best! Warmest, kindest personel. Breathtaking location. Comfiest bed! The breakfast was delicious and fit for champions! Wish we could have stayed a little longer! Thank you Paula for going the extra mile! Definitely worth every compliment

Magda and her team were absolutely amazing to say the least. The guesthouse was so beautiful, neat and quaint. The views were absolutely breathtaking! We absolutely loved every moment of our getaway from the city life. Would definitely recommend this guesthouse to anyone looking to escape the hustle and bustle of everyday life.

I had a fantastic, unique suite with several beds, cute kitchen, and beautiful large bathroom with dual sinks, shower, and large tub by the window. So many gorgeous touches, from the wine glasses set up for an evening drink to beautiful pictures and other art on the walls.

Great accomodation and a great view from the appartment. The location is perfect to do a visit to Pietermaritzburg, yet it is also very inviting to stay on site and enjoy. The host is super friendly and we would certainly recommend to go there! We have enjoyed it a lot.