The place itself is really beautiful but after 3 nights we were very ready to leave!! We were all unable to sleep well every single night. The walls/floors are paper thin. We could hear our neighbours talking but the worst part was being located under the breakfast foyer where they get ready for breakfast at 5.30am each morning. You can hear every single sound & footsteps. There is no hope of sleeping thereafter with guests coming in at 6pm inwards. Management did not seem bothered when we told them of our concerns. The cleaning was average with cobwebs and dusty floors. The bed was comfy but the pillows were bumpy. They charge $15 for parking which was not informed in advance and seemed quite excessive after charging $45 resort fee. There is no restaurant on-site so we certainly wouldn't classify this as a resort. The kayaks/paddle boards were a nice touch though at no cost. It is extremely peaceful, though, which is what we were hoping for but not at a cost for lack of sleep. My 9 year old is so exhausted as well. We will not be staying here again.
Will NOT be staying here again only be rid the rudeness I received from one person at the front desk this morning. Things like this impacts my reviews and decision to stay there ever again. The world of hotels and the competition for business is stiff and the slightest rudeness impact my choice to come back again. In this case this rudeness was uncalled for. The room was nice but beware the pillows are hard ass a rock. and this room was a two person room and there was only one regular coffee and one decaf...really. And when I went to get coffee I was greeted with coffee control freak unless I had it his way there was no other way without the side way looks. In a nutshell won't be back to this hotel!!
Staff were extremely helpful and everyone was friendly and ready to assist in any way. The area had a power outage and the elevator was out of operation during our stay. The staff offered to carry our bags up and down the stairs. They apologized at every opportunity for the inconvenience. It isn’t their fault there were power outages!
慌しい一日の終わりには、プリンス ワイキキでおくつろぎください。プリンス ワイキキは、ホノルルの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はホノルル国際空港から約18kmの距離にあります。最寄の空港はホノルル国際空港、当施設から約18kmの距離です。付近にはカハナモク・ビーチやHB Social Club | Hawaiian Brian's、エクストリーム パラセイルなどがあり、ホノルルの観光に非常に便利な立地です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。ホノルルの当施設には、駐車場が併設されています。このホテルのサービスレベルは高いと評判です。