The kindness of the staff is not good. At the time of check-in, the room key was given without any explanation, and I felt that the explanation of breakfast and the hotel facilities were insufficient. And when I checked out, he suddenly pretended to be kind, so I felt strange(sense of incongruity ). The employee was another employee, but compared to the hotel's reputation, I felt like I wasn't properly trained.
The staff at the breakfast restaurant are friendly.
I was surprised that a bottle of water was provided in the room, and that the bedding and the room were covered with dust. I thought it wasn't good for the price, but the view of the breakfast restaurant was so nice that it was comforting.
I will not visit again.
—
スタッフの親切さはあまりありません。チェックイン時には、特に説明なしでルームキーを与え、朝食の説明とホテル施設に関する説明が足りないと感じました。あとはチェックアウトする時はとてもフレンドリーなようにしてくれ違和感が感じられました。スタッフは他のスタッフだったが、ホテルの評判に比べて教育をしっかり受けていない感じがした。
朝食レストランのスタッフはフレンドリーです。
お部屋に水の瓶が支給され、寝具やお部屋にほこりがたまっていたので驚きました。値段はあまり良くないと思いましたが、朝食レストランのビューがとても素敵でしたが、それでも元になりました。
再訪問はしません。
原文Googleによる翻訳
匿名ユーザー
パノラマクラシックダブルルーム
宿泊: 2024年10月
一人旅
4件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月18日
Perfect stay, big stay good location! I got upgraded to higher floor and I was lucky to see the Alps from the room. Must try the breakfast at the rooftop restaurant as the views are amazing.
翻訳
alexlkn
パノラマスーペリアダブルルーム
宿泊: 2024年10月
カップル・夫婦での旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月14日
Very nice view! Just next to train station! Close to town! Staff very friendly!
Very Clean in room! Comfortable bed !
Very good bar in the rooftop!
翻訳
Kelvinwc
パノラマクラシックダブルルーム
宿泊: 2024年11月
カップル・夫婦での旅行
5件の口コミ
4.7/5
素晴らしい
投稿: 2024年12月25日
Fantastic breakfast
翻訳
当代徐霞客
パノラマスーペリアダブルルーム
宿泊: 2024年5月
カップル・夫婦での旅行
5件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年8月4日
The hotel is in a great location with easy parking and a bus stop in the back.The service in the lobby is very good and you can get detailed tour guides.And most importantly!The view outside the window is pleasant.
翻訳
匿名ユーザー
パノラマクラシックダブルルーム
宿泊: 2024年5月
カップル・夫婦での旅行
17件の口コミ
3.0/5
投稿: 2024年6月18日
Good locations you can easily get in after go out from OBB, but the hotel conditions aren’t good.
翻訳
ゲスト
パノラマクラシックダブルルーム
宿泊: 2024年11月
カップル・夫婦での旅行
7件の口コミ
3.5/5
投稿: 2024年12月17日
Hotel view was awesome but when I requested for items the staff said that he wasn’t able to deliver as he was the only one at the counter. Other than that ‘c hotel was ok.
翻訳
ゲスト
パノラマクラシックダブルルーム
宿泊: 2024年11月
カップル・夫婦での旅行
23件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月16日
Incredible panoramic view from the 10th floor. Location was close to all the key sights.
翻訳
Lokesh
パノラマスーペリアダブルルーム
宿泊: 2024年3月
カップル・夫婦での旅行
1件の口コミ
4.0/5
とても良い
投稿: 2024年4月21日
The bathtub water spills out. The moisture/lotion bottle was empty, the electric kettle had leftover water from before and stinking a bit. I would expect slightly better on those terms.
Otherwise room was amazing! Beautiful views, great bar and restaurant.
翻訳
匿名ユーザー
パノラマクラシックダブルルーム
宿泊: 2024年3月
カップル・夫婦での旅行
6件の口コミ
4.5/5
非常に良い
投稿: 2024年4月15日
Considering the beautiful view you get from your room, it's worth the buck. However, don't expect you are staying in a 5 start hotel with 5 star service.
翻訳
Janee
パノラマデラックスダブルルーム
宿泊: 2024年3月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年4月4日
Clean, friendly, location, fair bf
翻訳
匿名ユーザー
パノラマクラシックダブルルーム
宿泊: 2023年11月
カップル・夫婦での旅行
2件の口コミ
3.7/5
投稿: 2023年12月25日
The location is very near HBF, it’s new, clean and with the great view. The room sound proofing (with next door) wasn’t great. But I was not happy is the service, I booked and prepaid online a few days before checking in. And when we checked in on the day, the front desk told me the payment from travel agent was failed and asked me for full payment in Euro. I was disappointed but still paying again due to late check in hour, and reported to Trip customer service online later. Trip customer service was responsive, and clarified it was the mistake on the hotel side in a moment later. The hotel refunded the payment in the next day, but i have paid twice currency exchange (paid and refund) of credit card charges from bank for the mistake made by the hotel, and they should have time to sort it out with the agent, not to the guest on the arrival day.
翻訳
YanaYusoff
パノラマクラシックダブルルーム
宿泊: 2023年11月
家族旅行
13件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月13日
The view is breathtaking! No hotels here offers such panoramic view of the town and its mountains. Right next to the central station and bus terminal. Walkable to old town and also shopping mall at the back. We also walked to the Congress station to go up the mountains.
Many eateries around.. for Muslim travellers, many halal options too. Breakfast at the hotel was so-so. Room is clean and modern. Hotel staff were welcoming and friendly. Best hotel and well recommended!
翻訳
Grace Chee Wai Ang
パノラマクラシックダブルルーム
宿泊: 2024年4月
家族旅行
8件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年5月19日
Our stay at Adlers Hotel was perhaps the most memorable one during our trip in Europe thus far.
The location was just a short walk from the Innsbruck Main Train Station. It's conveniently located around local attracti9ns; we travelled around by tram and by foot.
However, nothing bests the view from our rooms, which are facing Nordkette (Germany side). We woke up two mornings with different breathtaking views (there were cloudy mornings, with the mountains hiding behind the clouds at different heights, and the night views of the mountains were equally mesmerising.
And, I must also mention that the breakfast spread was fabulous; the selection was wide. And, of course, the view from the restaurant is also fantastic, where one can
Without doubt, Adlers Hotel is highly recommended.
翻訳
ゲスト
パノラマクラシックダブルルーム
宿泊: 2023年9月
カップル・夫婦での旅行
6件の口コミ
4.2/5
とても良い
投稿: 2023年11月12日
Booked classic double room, good size and amenities except no bedroom slippers. Enjoyed nice dinner at their restaurant as well. Good for self driving as the public PEMA Garage is within hotel building, easy access.