「My husband and I stayed here from September 9 to 10 last for our 20th wedding anniversary. We had a medical appointment down the road so it was a convenient location. Here are some of our observations where they could do better.
1. l use a cane with my disability, and there was no luggage trolly in the lobby when we arrived. I had to haul two heavy bags on one arm while using my cane with the other hand.
2. I checked to see that there was body wash for our evening and morning showers and the bottle was completely empty. The housekeeping staff hadn't refilled and we had to find someone to put a new bottle into the shower. It's a good thing I checked and didn't get a rude awakening in the morning.
3. The picture in the room looked as though something was thrown at it and went down the glass. There were two streaks and it was very disgusting.
Obviously, the cleaning had not been done properly in the room.
4. Nowhere on the website was there mention of a continental breakfast so we were quite surprised that there wouldn't be your typical eggs, bacon, sausage. Etc. It was very disappointing. We only found out because we got on the elevator, and there was an ad taped to the inside of the elevator. At the time of booking, all it said was free breakfast included.
5. The shower-head sprayed all over the ceiling when it was turned on, so we had to put a face cloth over it to contain the spray
6. The microwave glass tray did not rotate so when you put something in there, it didn't heat it up evenly. It actually burned the item.
7. Bathroom light fixtures were covered with caked on dust. I wrote my name in one of them.
It's Obvious that the housekeeping staff does not pay attention to cleaning - only does minimum.」
旅先の様々な魅力を発見したいお客様に、サンドマン ホテル オークヴィルは最適です。サンドマン ホテル オークヴィルは、オークビルでも指折りの素晴らしい宿泊施設の内の一つです。Appleby GOから4km、ハミルトン・ジョン・C・マンロ国際空港から39kmと、交通便利な場所にあります。Heritage White Oak TreeやHope Bible Church、ブロント・クリーク・リーシュ=フリー・ドッグ・パークなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。オークビルの当施設のお客様は、駐車場をご利用いただけます。カップルでご利用のお客様に、このホテルは常に高評価をいただいております。
「The hotel is nice enough, nothing special. The lobby is quite snazzy, and check-in was smooth and professional.
The hotel room at first blush seemed spacious and well-appointed. The bathroom was quite nice. However, we were disappointed to discover that the kitchenette only had a cooktop, not an oven, which negated the entire reason I had booked a room with a kitchen in the first place.
The pool area is quite small and a bit run down, although we appreciated the jacuzzi.
Nice to have two restaurants onsite, although we did not use either one.」