慌しい一日の終わりには、アパートメントパトリシアでおくつろぎください。アパートメントパトリシアは、ツェルマットの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からツェルマット駅まで約800m、シオン空港まで約39km、移動に便利です。付近にはZermatt Ski School - European Snowsportやアルピニスト墓地、Matterhorn Paraglidingがあり、観光に大変便利です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。このホテルの清潔度は高いと評判です。
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
ゲゲストI wish to express my dissatisfaction with my recent stay at Hotel Bistrols from Dec 16 to Dec 17.
During my stay, I experienced an incident that left me quite unsettled. Around 20 mins after my check-in to the hotel, another group of tourists (think was a couple) was able to use hotel access card to access my room, we, both parties are shocked and super embarrassed. This situation raised significant concerns about the security protocols in place at the hotel. As a guest, I expect a certain level of safety. If the room was accidentally opened without my presence, I am not sure whether my belongings are going to disappear, this situation made me had just a light sleep throughout the whole stay.
The lack of adequate security measures not only compromised my sense of safety but also made me question the overall management of the hotel. In an age where guest security is paramount, I believe that Hotel Bistrols should prioritize ensuring that all rooms are properly secured and that guests feel safe throughout their stay.
A point to add is that the receptionist has poor attitude towards her service. The whole experience which I would not consider to give this hotel another try in future.
I hope that the hotel will take my concerns seriously and address these issues for future guests.