「Hotel Bristol offers a unique blend of convenience and charm in Zermatt. Its prime location, just a short 7-10 minute walk from the main street, provides an unparalleled view of the Matterhorn at sunrise - a sight you can enjoy from the comfort of your warm bed. The hotel's cozy atmosphere, clean rooms, and friendly staff ensure a pleasant stay. Practical amenities like free shuttle service to and from the station add to the convenience. The breakfast buffet is a highlight, featuring a rich variety of choices and a delightful self-service egg and pancake station. While not directly on the main street, the slight distance offers a peaceful retreat without sacrificing accessibility to Zermatt's attractions.」
「We had a great time at this resort. If you are going up the mountain the train and the bus is very close. The staff was helpful and friendly. The food was fantastic! I would defentenly go back!」
「Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.」
「Das Hotel Basecamp ist super gelegen und bietet alles was man für den Aufenthalt in Zermatt braucht.
Das Personal ist sehr freundlich und hilfsbereit.
Das Frühstück geht nicht besser und die Zimmer sind sehr gut eingerichtet.」
SStellakwansyStaying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for.
The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences.
I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!