「The whole stay was good, first class stay , my Fiancé is in a wheelchair, the room was a great help designed to help with her disability, The Staff was helpful to make our stay great, would recommend the Grove Hotel to anyone.」
「We had a very pleasant stay at the Heathlands Hotel in Bournemouth and would happily recommend it. The location is great, making it easy to explore the area.
The staff were very friendly and professional throughout our stay. When we checked out, we asked if we could leave our luggage so we could continue exploring Bournemouth, and they kindly agreed — which was incredibly helpful and much appreciated.
Breakfast was delicious and a great way to start the day.
Overall, a lovely stay with excellent service. We would definitely return.
Dijana」
「Overal value for money. Our room.was clean and comfortable.
Front desk/reception Rees was veey nuce ane polite.
A few things to note - hotel is quite worn out. Carpets do need to be changed in my opinion.
Breakfast was very very basic, but at least they cooked bouled eggs for me.
Swimming pool is very small and pretty cold. But we managed to swim.」
ゲゲスト2nd time to stay here, always enjoyed it. The location is perfect, close to the pier, bars and restaurants. the Rooms are very clean. Staff are very friendly. Paul is very helpful
ゲゲストStunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
NNazmulWe specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
ゲゲストGreat location, only 10 minutes walk from Bournemouth train station. I only stayed one night for a meeting I had the next day. All member of staff were very friendly ,courteous and polite!
The property shows its age but the room are spacious when compared with other three star hotels like Travelodge. Its off the main road and very quiet in the night.
I've opted in for breakfast, however, to be totally honest for the cost of £14 I expected to see more options - its very basic.
However, all in all I had a good experience and will visit again!
ゲゲストWe just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
ゲゲストWas all clean and very good ans would defo go there agian it did the job for 1 day and I was happy with the accommodation only thing that can be improved is there was no charger wholes I had to have a plug
NNazlie DalwaiI enjoyed the location of this hotel. It was so close to the beach. The hotel did not serve breakfast due to construction I assume. However the sister hotel next door , the Carlton treated us as their own guests.
The rooms were roomy and clean when we arrived.
Towels and bedding clean and super white. Bed was comfy, view spectacular even if we did not have a front facing view. Side view still provided a good view of the sea.
East cliff was in walking distance of city centre and beaches.
Lots of eating establishments on beaches and city centre.
A QR code at reception need to be scanned and service requested if you needed any room services.
Due to our short stay, we did not request any services.
Breakfast at Carlton very good. Sustained us while we spent whole morning into late afternoon at the stunning beaches.
Staff were extremely helpful and friendly. Cost was reasonable.
Hotel reception area is beautiful. Our hotel stay was fit for the purpose we intended for our short stay.