ゲゲスト2nd time to stay here, always enjoyed it. The location is perfect, close to the pier, bars and restaurants. the Rooms are very clean. Staff are very friendly. Paul is very helpful
ゲゲストThe restaurant and waiter (David ) were fabulous . The food was delicious and the service from David exceptional . It’s a shame that the receptionist was very curt and nowhere near as friendly . The hotel is very clean and is a good 3srar hotel . I would definitely visit the restaurant in the hotel again but not sure I would stay at this hotel in the future .
ゲゲストI was taking a short beach walking break and was happy with the room overall.
Points lost for the toilet paper which began to shred as used, and the frugal supply of tea, coffee, milk and poor signposting so that you cannot see the building until right in front of it. The windows could not be opened and staff need to check regularly the toilet near reception.
I would repeat my stay despite those issues.
ゲゲストWe just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
ゲゲストWas all clean and very good ans would defo go there agian it did the job for 1 day and I was happy with the accommodation only thing that can be improved is there was no charger wholes I had to have a plug
RRahul Agrawal 1004just a short walk to the beach, pier, shops, and restaurants, making it perfect for a seaside break. The room was clean, comfortable, and quiet, with the usual comfy Premier Inn bed that ensured a great night's sleep.. Overall, it was great value for money, and I would definitely stay here again when visiting Bournemouth.
ゲゲストI had a fantastic experience at this hotel. The location is perfect — close to everything I needed, with easy access to public transport and local attractions. The room was spotless, and the entire hotel was very well maintained, which made my stay feel even more comfortable.
What really stood out was the staff — everyone I encountered was incredibly friendly, welcoming, and helpful. They went out of their way to make sure I had everything I needed.
Highly recommend and would definitely stay again!
NNazlie DalwaiI enjoyed the location of this hotel. It was so close to the beach. The hotel did not serve breakfast due to construction I assume. However the sister hotel next door , the Carlton treated us as their own guests.
The rooms were roomy and clean when we arrived.
Towels and bedding clean and super white. Bed was comfy, view spectacular even if we did not have a front facing view. Side view still provided a good view of the sea.
East cliff was in walking distance of city centre and beaches.
Lots of eating establishments on beaches and city centre.
A QR code at reception need to be scanned and service requested if you needed any room services.
Due to our short stay, we did not request any services.
Breakfast at Carlton very good. Sustained us while we spent whole morning into late afternoon at the stunning beaches.
Staff were extremely helpful and friendly. Cost was reasonable.
Hotel reception area is beautiful. Our hotel stay was fit for the purpose we intended for our short stay.