「Hotel location central for visiting Harrogate tourist areas. Premier twin was adequate. Comfy beds had lovely cotton linen. Efficient and not too noisy aircon. Shower over bath was a surprise. Toiletries provided were lovely. Very small mugs and glasses. The receptionist was not very forthcoming in what she was doing. Very surprised to have to fill out all my details again and my friend in another another room had to provide her credit card for a room I'd paid for. There was confusion about payment and then our card did not unlock the door of the room we had been given. We were put in a quiet zone of the hotel, which was fine but we hadn't asked for. We did not eat or drink in the hotel. Efficient and reasonable parking. Lifts very busy in the morning.」
「Lovely hotel - great location for centre of Harrogate. Easy access to main attractions eg Turkish baths, Betty’s.
Good atmosphere in the bar and restaurant.
Clean.
Would recommend」
「The room was really well presented as was the rest of the building. Had a good size tv with all the smart apps you need. Cooking facilities worked well with enough to cook dinner and breakfast. Communication was really good with clear instructions and easy remote access. Would visit again.」
「I stayed one night only but had a spacious and clean room with a comfortable bed which was great. I enjoyed the evening meal, though choices were limited, and a very good buffet breakfast. The hotel was conveniently situated next to the train station which was ideal for me. The staff were friendly and welcoming too.」
「Hotel location is perfect, but overall the hotel looks like it needs a good clean. We stayed in a classic double and the noise from the bar below meant we couldn’t sleep until the early hours. We really wanted to enjoy the hotel and amenities but sadly we won’t return.」
I only stayed for the one night but I was impressed with the pleasant demeanour and organisational skill of the staff. My room was very clean and bed very comfortable. Finally, I had a very enjoyable breakfast with all staff being very attentive. I would certainly stay again if ever I was in the area .
Good location, friendly staff. Lovely quiet room. Breakfast was good, not a massive choice but good quality. Did not eat in the restaurant but looks lovely, nice menu, will definitely return.
This is not a 4 star hotel. Lovely building but once you move from the public areas to the residential the quality drops like a stone. I would class our room as a hostel room not a four star room. The room was extremely tired, stains on the wall, dirty carpet with a grime build up along the edges, a make shift patch on the door, mould in the bathroom, peeling paint behind the sink and an unpleasant odour. All in all it was just unpleasant.
Nice breakfast.
Booked to attend an exam nearby (5 min walk). Room nice and big, had everything we needed. Check in check out quick and easy, parking £8 for 24 hours. I asked for a quiet room but definitely was not quiet there was a private function going on with very loud music which didn’t with being prepared and well rested for an early morning exam on Saturday.