「This hotel is desperately in need of a refurbishment. It is incredibly tired and below par even for a low-budget hotel. As a disabled person, I was disgusted by how out of touch they were with code in this day and age, including a serious violation. We had very hard beds, which I couldn't sleep on, so I ended up with no sleep. The showers were over a bath (not very practical for a disabled person, especially with no bath seat), and the water pressure was basically a dribble, so it took forever to wash long hair.
All in all, it's a shame the hotel itself is so disappointing, as it is in an ideal location for stopping off when traveling through, and it's situated beside a beautiful lake. The staff were very polite.」
「I was greeted as a returning customer but hadn’t been there for 17years
The staff were very friendly and helpful and polite
The service I received was excellent and the food was excellent that I received
The first room I stayed in was a little bit tired but as it’s a single bed room it was more than acceptable
The second night was a different room as I extended my stay and was a superior single and was more in price but I found it to be excellent
A great hotel with great staff and would recommend a stay if you’re passing through Lockerbie or need a hotel base in the area」