「Hospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.」
「The check in was a breeze and the staff were very friendly and helpful. The room was clean with clean towels. I only stayed a night because of my schedule. I’m planning to stay here on my return.」
「I recently had the pleasure of staying at your property, and I wanted to share some feedback to help enhance the guest experience.
The breakfast was excellent and lived up to expectations—delicious and well-prepared. However, the room and welcome did not quite match the standards of a 5-star hotel. The interior and amenities fell short of what was described in the booking details, which was disappointing.
I kindly suggest that management address these areas to ensure consistency. I hope future stays will be even better and fully align with your renowned 5-star reputation.
Thank you for your attention. I look forward to returning once improvements are in place.」
「very nice hotel…I enjoyed my stay very much (it was my second stay after a night in Bhutan)…
service is very good, food is ok and desserts are really amazing !
the best for everyone going to Northeast India」
「I recently stayed at Hotel Cinderella and had a wonderful experience. The rooms were spacious, clean, and beautifully decorated, offering a cozy and comfortable atmosphere. The staff was exceptionally warm, welcoming, and attentive to every need, making my stay even more enjoyable. The hotel’s location was convenient, with easy access to nearby attractions. The on-site restaurant served delicious meals with a good variety of options. The facilities, including the pool and spa, were well-maintained and added to the relaxing ambiance. Overall, Hotel Cinderella exceeded my expectations, and I would highly recommend it for a pleasant and memorable stay.」
Hotel Saberaはシリグリにあり、ダージリン・ヒマラヤ鉄道(トイトレイン)まで3.4km以内、ニュー・ジャルパイグリ駅まで4.8km以内です。3つ星のホテルで、共用ラウンジ、エアコン付きのお部屋(無料WiFi、専用バスルーム付)を提供しています。ルームサービス、コンシェルジュサービス、ツアーの手配サービスを提供しています。
Hotel Saberaのお部屋にはデスクと薄型テレビが備わります。この宿泊施設のお部屋にはそれぞれベッドリネンとタオルが備わります。
24時間対応のフロントデスクではベンガル語、英語、ヒンディー語、パンジャブ語を話すスタッフが、滞在のお手伝いをしています。
Hotel Saberaからマハナンダ・ワイルドライフ自然保護区まで11kmです。バグドグラ国際空港まで12kmで、有料空港シャトルサービスを利用できます。
「We used this hotel as a transit hotel. So with one night stay I have come across following issues.
1) This property doesn't have a Lift. So for elderly it could be a issue.
But the major issue that I have faced is that during checkout early morning I called for help to carry luggage upto reception, but after attending my call also nobody turned upto my room. I have to carry my luggage on my own with back issues. and found the receptionist caretaker etc sleeping.
2) They don't give you the wifi password whereas they themselves feed it in your device. Again a weird thing I have seen.
3) I found broken electrical socket in the bathroom, very risky.
4) No electrical sockets near the bed.
5) The room was way small with no window.
6) There was no parking in front, very very limited space. Stoppage of vehicle during rush hour will create traffic jam.」
「location is good but little far from main city. it's a bit far from Junction Station and Tenjing Norge bus stand but its next to a vega mall. Property is very neat and clean. Specious room with comfortable bed. Breakfast spread is really good and food is delicious.」
It was a two night stay. Hotel is strategically located, food is marvelous specifically veg jhal frazee, breakfast spread is really great, amenities are okay and staff are presentable and well mannered, very prompt.
About the stay.. it was excellent.. all facilities available. Also the behaviour of the staff was very polite which is very very important. About the location , its a bit outskirts from the city and they dont have their own drop off cars .. so the car rent to railway station was a bit high( rs 600 for 4.4 kms to njp railway station). About the food , price is fine but the chicken was too spicy and not fresh. But overall just for stay i more than satisfied.
Good quality hotel in Siliguri, well maintained and clean. All the staff are very accommodating.
The restaurant has an excellent range on the menu and the quality is superb. We ate there all the time.
Also restaurant staff are very helpful 🙂
I chose Trinity Hotel Lexicon Matigara for a small anniversary stay but was disappointed by several issues. I had specifically requested a room away from the lift with a good view, yet the assigned room was directly in front of the lift and faced the side of the building with a poor view. The room location caused repeated noise and lack of privacy, which affected our celebration. While the staff were polite, the room allocation felt careless and not in line with the booking request. If this is how room assignments are handled at this property, I’m hesitant to book again. I hope management improves communication and respects guest preferences so future stays better match expectations.