「beautiful hotel and food was good although we saw two couples leave angry because of more than a 30 minute wait for breakfast. staff present were doing their best but the kitchen staff couldn’t keep up with orders
from my personal viewpoint, my only complaint is the additional $25 per night for parking. it feels like just another way to squeeze the customer」
「We paid extra for breakfast and they didn’t collect any. Anyone could eat! The the last day one waitress was hit and miss with people coming in and charging some. If she left the front then anyone could help themselves.
The hot tub and the pool was beautiful but freezing cold! No one could use them. And there wasn’t any notice given.
Also the hotel smelled horrible two nights with a strong sulfur odor.
The rooms weren’t fully made up. I got clean towels at 5:00 at night but the room was never remade.」
「The location of the hotel is great as it is in the old town centre where we could just pop on the town trolley at door. The trolley route covers all the spots we want to see there. Hotel room is clean and facilities in the room are good enough. Only the air conditioning heater is abit noisy throughout the night. Breakfast provided is of very limited choices.」
ゲゲストExcellent hotel with great staff! The location is perfect with beach on one side and bay on the other which makes it close to all attractions and restaurants. The restaurant in hotel is excellent as well as the roof top bar for a magnificent sunset! There is also a Publix right across the street. We will definitely choose this hotel on return trips to St. Augustine.
JJon eissWe stayed in room 9. It’s a strange small layout. The sitting/living room was too small for the big screen TV ,so we stayed in the bedroom wich had its own TV. The bed was great, very comfy. The bathroom is about the size of an RV bathroom. The toilet is very low. Folks with bad knees or issues standing will have problems getting upThere is
ゲゲストThe hanging rack for clothes was above the refrigerator and not user friendly for adult clothing, more like small kids clothes. very ridiculous.
I had spilled some water on the floor and wiped it up...the floor was filthy. Not muchWater pressure in the bathroom sink. Shower was good.
Room is nice size. When I called 2 different times about the pool if it was indoor or out, they said indoor...REALLY! It is an outdoor pool, and you can see it from the office window. Hotel is WAY over priced! They did accommodate us and put us on the 1st floor as there are no elevators. Yes we were there from Dec. 20-22 and booked months inadvance. will never go there again.
ゲゲストI chose it because of price. Out of the way, a little old and worn. But service was good my TV didn’t work but the guy on reception brought a replacement within minutes. Bed beer soft but sheets clean.
Unexpectedly breakfast was included, plastic everything and choice limited but the coffee was great.
Will I go back, I hope not, but if I did it wouldn’t be the worst place I’ve stayed
ゲゲストThe room provided wasn't 100% ready on our arrival the rooms advertised refrigerator was pulled out from its location with the door left opensitting on top of a towel collecting water that had been leaking for some time. Mint. Did respond quickly to the matter by cleaning up the watery mess and getting the refrigerated back into place. The refrigerator was plugged back in but eventually started to leak during the past 3 days of stay. The room did feel damp as there may have been high humidity present.