「The single room I booked was clean, but quite small and simple - I would even call it spartan. The staff was not very friendly; I would have expected a bit more. Still, I was not turned away :). The location is convenient, close to both the historical center and the European Quarter. I would stay there again, but without any high expectations.」
「I chose Sofitel Le Grand Ducal for a New Year’s stay, expecting a high level of comfort and service.
My experience started with some disappointment at check-in, including inconsistency in service and an initial room that felt cold and did not fully meet expectations. This was particularly noticeable on New Year’s Eve and affected my first impression.
However, after I shared my concerns, the hotel team handled the situation professionally and made a real effort to improve my stay. I was offered a room change to a warmer and higher-category room, along with a kind handwritten apology card and chocolates, which I truly appreciated.
What matters most to me is that the hotel listened and took action. Thanks to this, my overall impression changed for the better, and I was able to enjoy the rest of my stay.
I hope this feedback helps the hotel maintain a more consistent service experience from the very beginning for all guests.」
「Really nice hotel! Since public transportation is free, you don’t have to worry at all. Really recommend it :)
Clean room and bathroom which are the most important things in my opinion」
慌しい一日の終わりには、NH ルクセンブルク エアポートでおくつろぎください。NH ルクセンブルク エアポートは、ビジネスでもレジャーでも、ルクセンブルグでの快適な滞在をご提供いたします。Cents-Hammから5km、ルクセンブルク=フィンデル空港から8kmと、交通便利な場所にあります。Burial Site of General George S. PattonやLuxExpo The Box、Luxembourg American Cemeteryなど、周辺で多くの観光名所をお楽しみいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ルクセンブルグの当施設のお客様は、駐車場をご利用いただけます。
「Clean and good hotel for your stay in Luxembourg. Just a little far from the city centre but there is a good bus connection within 6 minutes walking distance. Would love to stay again at NH.」
I've enjoyed my stay cation in mama. I love the concept and thanks to the front office man/woman who have a shift in the morning , they are so friendly, honest and respect full. Make me want to come back again 🫶
The place is gorgeous. The apartment has everything you might need for a short or a longer stay. Everything was convenient, and I enjoyed the stay. The location is overall good in terms of reaching the very heart of the city (~7 min walk), and the tram station (~3 min walk), but the gare district feels a bit creepy for a solo traveler at night. Luckily, the hotel is at the border of the district and the center, so you do not really have to experience the district. Would totally recommend.
A cot was so nicely arranged already in our room without any request, that was a nice touch and appreciated. The room is spacious, even with King sized bed + a baby cot there is still a lot of room. Spacious bathrooms. Appreciated the no single use plastic bottle in both bathrooms and in-room water.
Only wish was, there was charging next to the bed.
Location is spot on! And staff was very nice to us, thank you for a nice stay.
Het hotel ligt op een mooie locatie aan de rand van het bos. Grote parkeerplaats voor de deur waar je gratis kan parkeren. Binnen in het hotel is het modern ingericht, hotel is voorzien van een mooi binnenzwembad en een relax ruimte. Kamer was zeer schoon, rook fris en voorzien van een badjas met slippers. Helaas viel het bed wat tegen omdat deze erg klein was, de kamer had 2 eenpersoons bedden tegen elkaar aan. Ook de dekens waren klein. De kamer was gelegen aan de achterkant van het complex met uitzicht op het mooie bosrijke gebied. Wat het minder prettig maakte was een soort van elektriciteit huisje die pal achter het pand staat, met het raam open hoor je continu een lage toon zoemen. Uiteraard is het met ramen dicht niet te horen. Het ontbijt was matig, beperkte keus en het aanbod was klein. Personeel is erg vriendelijk en behulpzaam. Al met al een prima verblijf met hier en daar een kleine puntjes van aandacht.