プエルト・バヤルタの無料Wi-Fi付きおすすめホテル

Overall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment. On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars. I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have. What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case. I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading. In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment. The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced. To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.

The hotel is super close to the beach. I had one of those rooms where you can see the beach partially. The bed was good and big. The closet also big. I had balcony. There was no AC at the room but if you leave the AC from the living room ON and the fan ON the fresh air comes to your room too indeed. There is a big security box. The kitchen has cups, plates, silverware, wine opener, big fridge, coffee maker, pans, etc. They give you soap for dishes ONLY if you ask for it. Only one toilet paper in the bathroom.The room can be cleaned ONLY in the 3rd day after you arrived. There is a little room where you can put trash close to the stairs. I really got super annoyed internet could ONLY work in the room. So if you need internet in the balcony, living room or kitchen FORGET IT. As a solo traveler internet was very important to me because I needed to stay connected with people. All my phone data finished in the 2nd day at the beach. This hotel really need to work to fix this internet issue. It is not fun to be there alone with no internet during a super HOT day.

Had to stay here by accident due to flight cancellations but my wife & I were very pleased! The place is huge and is perfectly situated right by the airport. They do not provide taxi services to the airport unfortunately, but there are taxis always available to take you there, driver will try to rip you off and charge you $20 USD for not even a 5 minute ride, but locals only pay between $5-$10 USD max; so don’t fall for it. But the hotel was a welcomed surprise for my wife & I. BUY THE BUFFET BREAKFAST ADD-ON! We didn’t we ended up paying $90 for our breakfast Which could’ve been about 40 bucks had we prepaid. Don’t bother buying the alcoholic beverage in a coconut - it’s way overpriced and you get very little alcohol. Definitely take it vantage of the free coupon/services provided at check-in; you get a little coupon book thing that contains free drinks, tequila shots, and passes to the spa, among some other things. Those were added benefits. The room was nice enough, not high-end luxury, but the rest of the hotel was impressive and the massive pool was awesome.

I can’t say enough good things about this place .. It was really modern , some really lovely paintings in the hallways (always a good sign of a special place to stay) my room had windows , in bathroom and bedroom overlooking sun area. It’s always a nice surprise to find extras ,unexpected facilities.. fridge freezer, coffee maker , iron and mini board .. lights galore, extremely comfy bed. Fan and air conditioning! Only one thing I was a bit saddened about, shower took about 10 mins to run hot , such a terrible waste of water. Really friendly helpful staff.. thank you ., hope I get privilege to stay again☺️

私たちの部屋はメインロビーのエレベーターから 2 フィートのところでした。アイスクリームショップが 15 フィート離れていたので、ドアの前を歩く人や話し声、子供たちの叫び声が聞こえてきます。タイムシェアのプロモーションに参加するために、すべてのゲストにかけられているプレッシャーの大きさは信じられないほどです。参加すると、通常はそれなりのギフトがもらえます。私たちは食べ物や飲み物に使える 200 ドルのクーポンを受け取ります。ほとんどの場合、クーポンは受け取りたくなかったり、返金規定がないため 50 ドルすべてを一度に使わなければなりませんでした。そのため、30 ドルや 40 ドル使ったら 50 ドルを彼らに渡さなければなりません。食べ物はどれもおいしくありませんでした。プロモーションのタコスディナーは、干し魚、味のない牛肉、パサパサで焼きすぎた鶏肉で、ひどいものでした。クーポンは受け付けてくれませんでした。私は 50 ドルのクーポンをポケットに入れて家に帰りましたが、使えませんでした。 フロントデスクのラモンとマーティンは、私が今まで出会った中で最も親切で、温かく、フレンドリーな人たちでした。 サーバーや従業員は全員、とても勤勉な人たちです。

賛成: - 良い場所 - 巨大な部屋 - マレコンに近い 短所: - 混雑しすぎた - 音 - ランチの唯一の本当のオプションはビュッフェの場所です - プールはきれいではありません - 時間共有 - スタッフはもっとフレンドリーかもしれません - ビュッフェは忙しすぎる/混雑している 朝食ビュッフェが含まれている部屋にTrip.comを介して支払いました。チェックインスタッフは、支払いが完了していないと述べ、部屋とビュッフェの料金を別途支払わなければなりませんでした。2時間の混乱と1歳の子供との待ち合わせの後、ようやく解決しました。スタッフは彼らの過ちについて申し訳ない、または謝罪しませんでした。

私は通常否定的なコメントを投稿しませんが、これが他の旅行者が情報に基づいた選択をするのに役立つなら、いくつかお知らせしたいと思いました。まず、オーシャンビューのジュニアスイートを予約しました。部屋はとても素敵で広としています。しかし、私たちの海の景色は実際には電話の棒と電線と路地のクラブの茅葺き屋根のようです。私たちの元の部屋は4階にあり、最初の夜は外の豪雨のために屋根が急に漏れました。それはほとんど掃除され、私たちは朝、部屋を移動する必要があることをフロントデスクに知らせるように言われました。 すべてを再梱包する不便さのために、アップグレードされた部屋を与えたと思いました。代わりに、3階のジュニアオーシャンビュースイートをワイヤーと屋上を間近で見ることができます。この部屋にはパティオチェアも1つしかなかったので、パティオに座りたくても一緒にいられなかったでしょう。リゾート自体には素敵な設備があります。

The hotel was clean and quiet and the bed was comfortable to sleep in. My unit was spacious and the bedroom was bright with sunlight, and I really appreciated having the mini fridge microwave and coffee machine. The suite was otherwise very lackluster - the walls were barren of any decorations and very little furniture. I really wish there was a workdesk for using my laptop, and a full body mirror for getting dressed for the evenings out. The water pressure to both the sink and the shower was very low, and upkeep was inconsistent - there was no toilet paper holder (it looks like it was broken off the wall and not replaced) and the suite door didn't open fully before scraping against the floor. The hotel itself lacks any even basic amenities such as a lounge space. It looks like it was intended to have a rooftop patio but instead that area is unfinished and used by the staff for storage and laundry. My biggest complaint is actually their guest hours of 9am to 9pm is very restrictive, which I didn't know about until I checked in and would never have booked here if I knew that rule existed. I tried to bring a couple of guys home from the club and the concierge wanted to charge me 300 for the second one. If I need just a place to sleep I'll stay here again otherwise I wouldn't.

La app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega

私たちは10日間の滞在のために到着し、チェックイン時にファミリープールは改装のために閉鎖され、すべてのゲストが大人専用プールを使用していると知らされました。(かなり小さいです。言うまでもなく、プールは水のおもちゃなどを持って子供たちでいっぱいでした。飛び跳ねて(とても楽しかったです)プールのそばに座るのは難しいです。すべての椅子が早朝に取られ、プールに入るリラックスすることは不可能でした。これが私たちの休暇の楽しみに本当に影響を与えたので、私たちが他の場所を予約していたことを知っていたら。また、フロントロビーのスタッフは最終日のランチには含まれていなかったと私たちに伝えようとしました。あなたが送ったメールを見せました。彼らはあまり親切でなく、しぶしぶ昼食をとらせてくれました。苦い味を残した