「Food was great! The hotel and the room was very tidy and staff was very friendly and helpful. Parking space in the garage/parking hall a plus for a visitor with a car. Lobby had fun games to pass time such as chess, checkers, playing cards and domino.」
「Bra hotell, älskar temat, historian och personalen, speciellt killen som heter Johan. Stället var i centrum, därmed bekvämt och mysigt var det.
Frukosten var helt okej, allt var jättegott men det saknades bacon och kokta ägg, något som brukar finnas på hotellfrukost.. men annars var det jättebra!!
Om jag åker till Umeå igen kommer jag utan tvekan boka detta hotell!!」
「This was my first time staying here, and it was a great experience, so I would definitely recommend it to others.
The room was very clean and comfortable, and there was no noise at all.」
백년전부터 교도소로 사용하던 곳을 90년대 폐쇄되고 리모델링되어 호텔로 사용중이다.
1인실은 과거 교도소와 같은 공간이었고 베드는 깨끗한 침구로 세팅되어 기분 좋게 잘잤다.
다만 욕실과 화장실은 공용시설을 사용하였고
호스텔처럼 공용주방을 제공하여 늦은시간 ICA에서구입한 샐러드와 라면을 편하게 먹을수 있었다.
Check-in was easy and the room was comfortable for 3 person. Breakfast spread was reasonable and good. Walking distance from the train station.
I would like to give compliment to Trip.com customer service staff, Ms Kate for the prompt response when we were facing issues checking into our initial booking @ YMCA. We booked YMCA for a night, and the booking was confirmed. When we reached, we had no access into the building. I didn't receive any instructions on how to access into the building and what needed to be done for the check-in. Contacted customer service from Trip.com and Kate was handling the case. She tried calling YMCA but unable to reach any of their staff. Immediately she cancelled our booking and rebooked a near-by hotel (First Hotel Dragonen) for us. She also gave the hotel receptionist name to ensure we faced no further issues.
Thank you very much, Kate!