「Incredibly kind and effective staff on the check-in desk! I arrived late and was very tired, but they were so nice while being efficient at the same time. Got a complementary upgrade and they always made sure to greet you when walking by. It's the small things that make IHG great.
Breakfast was express standard, but no complaints.
The room was a presidential suite, and it was spotless and in great condition.
Convenient location from the airport, but definitely need a car.」
We LOVED this hotel and were so pleasantly surprised by how wonderful everything was!
Only downtown hotel with free parking we could find, which you use your room key to access. Room was SPOTLESS and honestly felt brand new! Bathroom was spacious and clean, and even the provided hair products worked really well for me.
Staff were super kind and efficient. Bed was comfy, breakfast the next morning was included and very good, with a decent amount of hot breakfast as well as pastries/cereals etc.
We plan to have more trips to Pitt in the future and will definitely be staying here again, no questions! Felt so much nicer than a budget hotel… just wow!
This pace was great! The amenities were next level - especially love the gym equipment in the room. The location was great, and the staff were very helpful
After a hard day of travelling, I did not appreciate the check in technology providing obstacles like not accepting confirmation numbers or forcing me to jump through hoops like providing license photos when all I wanted to do was to lie down. While the room itself was satisfactory, the heating system would not respond to commands so it was often too cold in the room. I would have appreciated extra packets of creamers left in the concierge closet, as well. I think, for me, in the future I will prefer a full service hotel.
The best was so comfy I did not want to leave. Centrally located between the football and baseball stadium. Lots of food choices nearby and the continental breakfast was great.
Tryp was awesome. Great historical location and renovation. Location was fun, safe. Staff was excellent. Will strongly recommend.
Only one issue - apparently a new rule was implemented regarding checking in early afternoon. After a 6 hour drive I arrived at 1:15pm and asked to check in. I travel for a living so I was a bit disappointed to hear it would cost an additional $50 to get my room an 1 1/2 ”early”. I asked if it was ready and was told yes. So after a 6 hour drive my choice was to sit in the lobby for an hour and a half+ or pay the $50. I said I understood if I was trying to check in at like 9:00 am.
When checking out Tryp made the experience right.
Overall, as a frequent visitor to pittsburgh I look forward to returning and highly recommend.
We love this hotel! The place is clean, very nice, the perfect location for attending events at PPG Paints Arena, and the staff have always been very helpful.