The room was clean Huy there was a used coffee pod on the counter when I entered the room. I was able to report it but didn’t anymore bother to change rooms since the hotel was full.
After a hard day of travelling, I did not appreciate the check in technology providing obstacles like not accepting confirmation numbers or forcing me to jump through hoops like providing license photos when all I wanted to do was to lie down. While the room itself was satisfactory, the heating system would not respond to commands so it was often too cold in the room. I would have appreciated extra packets of creamers left in the concierge closet, as well. I think, for me, in the future I will prefer a full service hotel.
Everything is very clean it’s close to the stadium for the football game we went to we just took the Gateway Clipper which takes you right to the Stadium we will be back
We love this hotel! The place is clean, very nice, the perfect location for attending events at PPG Paints Arena, and the staff have always been very helpful.