Excellent service, very friendly and helpful staff, great breakfast. The hotel is located a few meters away Santa Sofia.
翻訳
ΚΩΝΣΤΑΝΤΙΝΟΣ ΒΛΑΧΟΣ
スーペリア ランドビュールーム
宿泊: 2024年2月
カップル・夫婦での旅行
1件の口コミ
4.5/5
非常に良い
投稿: 2024年2月12日
Εξαιρετική τοποθεσία δίπλα στα κυριότερα αξιοθέατα της Κωνσταντινούπολη. Το δωμάτιο ευρύχωρο για τα δεδομένα της πόλης, η επίπλωση, όμως είναι κάπως παλιά και πολύ χρησιμοποιημένη. Το πρωινό είναι ποιοτικό αλλά με περιορισμένη ποικιλία για ξενοδοχείο 5 αστέρων.
Staff very frendly and everythings great. Miraç, şervan, ayhan, atalay, talha, apo and okan thank you for help. This hotel is very close to everywhere and I can say that you are in the heart of Istanbul within walking distance. ❤️❤️❤️❤️❤️❤️
翻訳
ゲスト
宿泊: 2024年5月
その他
0件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年5月11日
Staff are very nice and friendly , especiall kaw & mirac , talha & Şervan Apo ,Burak .atalay .eren .okan . Location is very exceptional. Location was perfect. Breakfast was excellent and the people were very friendly. A great place to stay when visiting Istanbul.
翻訳
ゲスト
宿泊: 2024年2月
その他
0件の口コミ
1.0/5
投稿: 2024年2月29日
For a hotel in this location, and with a 5-star rating, and with a property that has opened only two years ago, I have never been more disappointed. The "fresh" towels were not clean and had black spots on them. The bathroom tiles were spotted with the remains of cement from what seems to be a previous maintenance or could be from the days of construction. The shower drain does not work properly, you will need to turn off the water two or three times and wait for the water to drain out of the shower, otherwise it will overflow. The bed linens were torn. The curtains did not close all the way, there was always a gap either from the sides, or from the middle. When the heater switches on, you can hear what sounds like boiling water above your head. Water was dripping from the air conditioning unit in the room. Terrible Wi-Fi connection. After I shared my complaints to reception, Ali was nice and tried to solve some of the problems, while the other one said "you saw the pictures on [website] when you made your reservation". The pictures did not show the quality of furniture, and the positive reviews suggested good service. My experience was terribly bad.
翻訳
ゲスト
宿泊: 2024年2月
カップル・夫婦での旅行
0件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年2月29日
I was looking for this place and lost track of it. We found it one morning when walking around and my wife had a hangover from the night before. Ha ha I was hungry and needed food. This place has it. Breakfast was fantastic and all service was good. If you sit on the entrance side. Sometimes they can forget the opposite side and you can wait a bit.
翻訳
ゲスト
宿泊: 2024年2月
カップル・夫婦での旅行
0件の口コミ
1.0/5
投稿: 2024年2月19日
There was an awful smell in our room. We asked for it to be looked into and went out around the city. Came back and they said there was no issue, they had clearly sprayed air freshener in the room. The smell quickly came back, they must have a plumbing issue which they aren’t telling us about. They said they could move us to another room, which was smaller than the one we paid for. In that room, whenever someone in another room had a shower, flushed the toilet, or washed their hands, there was an extremely loud noise in our room. We called reception again to explain this and whoever answered was very short with me as if I was annoying him with my problem. He also said this is the case in every room - ridiculous, you claim to be a 5 star hotel, you must have basic functionality in the rooms. Anyway, we said the smell was more tolerable than the noise as we couldn’t sleep with the noise, so we were moved back to our smelly room and given a bottle of air freshener. We were not offered anything as an apology (partial refund, free dinner etc). The staff were mainly rude and unprofessional, especially the tall guy in the breakfast area. We paid extra for breakfast and omelettes which they were preparing in front of us were not included haha. Also, a 330ml Heineken was €8 in the bar - absolute rip off. I don’t know how this was given 5 star rating, the rooms are also very dated and old. All in all, I would not recommend this place, the only good thing about it is the location but I’m sure there are other places around that are ideally located and also have basic functionality. When you pay for a premium hotel and end up in this place, you will be very frustrated. The bell boy was very helpful in fairness, he was the only good thing about this place.
翻訳
ゲスト
宿泊: 2024年1月
その他
0件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年1月30日
I stayed at this hotel for 5 days and I can truly say the staff was absolutely wonderful, especially M. Sheraz and M.Hassan. While eating breakfast, both Sheraz and Hassan would check to see if we were enjoying ourselves multiple times. They kept the table clean and made sure to get us anything we required. Along with being catered by such wonderful people, the room was a delight to stay in and regularly cleaned. I would recommend this hotel to others.
翻訳
ゲスト
宿泊: 2023年12月
カップル・夫婦での旅行
0件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月22日
It is a good hotel. The reviews of the place are legit. The hotel staff are helpful and extremely polite. We had a good experience overall with clean rooms, great shower and water pressure. They also help with the luggage om arrival and departure using the covered golf cart in case there is rain. Great location