ジャクソン Rainbow Shops周辺のおすすめホテル・宿

私はこのホテルのすべてが大好きでした。チェックインは簡単でした。ホストはとてもフレンドリーでした。ロビーで私たちを見たとき、彼は私たちをチェックしました。部屋はきれいだった。朝食はおいしかったです。スタッフはとても親切でした。私は間違いなくここで再び予約します

2つの部屋を予約しました。私たちは4時にそこに着きました。チェックインは4時です。チェックアウトの男は、部屋が準備ができていないと言った。30-45分です。92歳の母親が私と一緒にいました。最後に5時45分に行き、部屋が準備できているかどうか尋ねました。彼らはノーと言いました。いつ準備ができているか分かりません。1時間半待ってください。キャンセルできると言いました。彼らははいと言いました。キャンセルしてマディソンのヒルトンに行きました。夜と昼のようでした。フロントは彼女ができる限りフレンドリーでした。フロントデスクのTの人々は私たちの待機や私たちについてあまり気にしませんでした。多かれ少なかれ失礼。ダウンタウンのヒルトンはロビーにいたときにキャベツの匂いがしました。大きな匂いではありません。息子はメンズトイレに行って嫌だと言いました。嫌なトイレの言い訳はありません。ホテルの正面に陰影のある人がぶら下がっていました。ヒルトンのダウンタウンに滞在することさえ考えないでください。低価格のホテルがヒルトンのダウンタウンをマイルで破った。

ノースカロライナに旅行中で、私たちの滞在は一晩でした。部屋は本当に素敵できれいでした。場所は素晴らしかった。バスプロショップと他のいくつかの店が徒歩圏内です。レストランで起きた事態を処理してくれたウィリスさん(ゼネラルマネージャー)、トウ·タールさん(キッチンマネージャー)、フロントデスクマネージャー(名前が取れなくて残念です)に感謝します。これらの人々は、プロフェッショナルで謝罪するだけでなく、まだ素晴らしい顧客サービスを信じている場所を知っているのがとても良いです!ありがとうございました!

出張中に訪れたホテルです。 アメニティも良かった ホームトゥホテルは本当にちょうど平均以上だと思います。次回も訪問する予定です。

Rooms are not impressive. Very dark and dated. Small tv and ancient microwave. Basic bed that was not extremely comfortable. We stayed there for a week on business. Forget ironing your clothes. Iron and ironing board were both shabby. But the worst thing for me happened in the breakfast area. My husband and I went down. Saw people eating so we walked up to the breakfast bar and started making our plates. I sat down, my husband was still getting food and a woman from the kitchen came out and said to us (across the whole sitting area) that breakfast doesn’t start for another 8 minutes. Then looked at our plates and said I guess it’s too late now. We had seen one other guest eating a hot plate and others eating cold food. It was embarrassing and I was fuming. I went to the front desk and the attendant told me to mention it on my survey that I’ll receive by email. On the way back to where I was sitting, I looked into the kitchen area and told the woman I thought the way she talked to us was very rude. She wanted to argue with me about cold food being available versus hot food is not and I just walked away. Shortly after I called and spoke to someone else. She said she had heard about it and that I was rude, made a scene, yelled at the cook and made her cry. And another guest confirmed this. It was a complete lie. And this person couldn’t imagine the cook treating us the way I explained. She said the cook also just recently lost her mother. As if that is a reason ti be rude to guests. She apologized but I could tell didn’t believe me. Said she would pass it onto the manager. Never heard anything from a manager. That evening we spoke to a woman up front who was really nice. She said she would pass it on to the manager. We have yet to hear from anyone. Holiday Inn Express, if breakfast doesn’t start until a certain time, put a sign out. How are guests supposed to know that even though the food is out, it isn’t available? And it was 6 minutes before the 6:30 breakfast time, not 8, if you want to get technical. Also, teach your employees how to talk to guests. I almost always stay at holiday inn express when traveling. They have always been consistent and provide what I need. I have never stayed in one that was so outdated and had terrible customer service. I will stay at others but will never stay here again. There is one right down the road in Jackson and another in flowood. No need to stay here. We were going to move to another one after the first night but my husband became sick so we ****** it up there. Never again.

We have been HHonors for many years and have never had a problem, until now. We checked into Hampton Inn in Richland, Ms, reserved two rooms. When checking a man was stating that their room refrigerator was not cooling. She said she couldn’t do anything and offered to switch his room. He declined as they were already settled in. First room, refrigerator didn’t work, hair dryer did not work properly, phone would not call front desk, (she may have been extremely busy as she was the only worker),stool runs continuously ( until we manually stop it), bathroom sink had cracks all in it, ice machine on floor didn’t work so ice was on the 4th floor, windows were filthy. Second room, desk was broken and lying on the floor, no tv remote and door didn’t have a deadbolt. We asked for the room to be changed and we’re able to do so. The front desk was extremely busy with one person working, which I will say, she was doing an good job!!! However, when calls would come through she would just press a hold button and never answered. I have a feeling that’s why I could never reach the front desk. Breakfast was very good but, no one was cleaning the tables after people left, therefore, we did it. We were extremely disappointed with this stay. We expect more from Hilton/Hampton. Management needs to step it up!!