「Nice, clean rooms, big comfy bed and pillows. Shower was okay. Water did not get hot, lukewarm at best and refrigerator was not cold at all, I almost thought it was broken. Food was good if you stick to Nepali and Indian food options, but lassis were watered down. Drinks were also not cold. Most of the staff were really friendly and helpful, but I had two instances that really turned me off. They have a free buffet breakfast, but if you opt to skip it, they call you very early in the morning to ask if you're coming or not. This disturbed my sleep several times until I asked them to stop. Today was also my last day here and although check out is at 3pm, I received a call from reception at 10:30am asking when I'd be leaving. He informed me that a big group would be arriving and told me that the check out time was noon, when it was clearly stated otherwise online. He asked if I'd be staying another night instead as if I was bartering to not be pushed out of my room before check out time, when I was right. I've never had such an experience before and have traveled all over the world. Such a lack of professionalism and tact. That is not how you treat guests at a 4 star hotel. Not recommending this hotel to anyone!」
「The skyline restaurant is the best at sunset in this hotel. They have a transparent glass floor to watch everything under your feet. Many locals also get dressed up and come here to enjoy the million-dollar-worthy sight. You can also enjoy the buffet breakfast at the same restaurant if staying here.
I used the swimming pool and sauna on 9 floor. The staff there are very attentive and friendly. Feel like a queen being there!
The room is super clean and smell nice! I am amazed by the A.C. System. Believe me that’s very rare to find in Kathmandu!
All is very good from the beginning of check-in and till the end. They have free drop-off transportation to airport. So I would highly recommend to book the last nights in Nepal and enjoy a relaxing evening of here!」
「I recently stayed at Basera Boutique Hotel, and I have to say, it was a fantastic experience! This charming new hotel really captures the essence of Nepal with its lovely vibe. It’s super clean and conveniently located near all the main attractions.
One of the highlights for me was the pool—it was pristine and perfect for a refreshing dip. And don’t even get me started on the breakfast! There were so many delicious options to choose from, plus their coffee and beer on tap were a nice touch.
The staff went above and beyond to make our stay memorable. They helped us book taxis and even arranged airport pickups and drop-offs for our flights from Kathmandu. They also offered great recommendations for tours and places to explore.
Our room had an amazing view of the mountains, which was just the icing on the cake. I can’t wait to return to Basera Boutique Hotel on my next trip!」
「Hotel Airport Deepshree Kathmandu is always my choice whenever I have a Transit at Kathmandu. Hotel is well located and all services are perfect in this price range. I would appreciate the Hotel staff.」