I stayed at the hotel for business and it is located at the “new” side of Jaipur, not too far from the airport and away from the traffic jams of the old city. The room, amenities etc are all suitable for business travellers. The only thing is that the hotel transfer to the airport booked was not punctual. We booked for a 2.45PM departure from the hotel but our driver was early and showed up at 2.15PM. We told the driver that we would leave at 2.45PM only. To our shock, at 2.45PM, the driver was unavailable. In fact, the hotel sent him on another job. We were only provided a replacement driver at 3PM. We already paid for the transfer, otherwise we would have booked a Uber to send us to the airport there and then. Such a shame, otherwise the whole stay would have been brilliant.
We absolutely loved our stay at Leela Palace Jaipur! The staff are so amazing. The grounds and mountains right next door are pretty and it's just a first-rate place to stay for sure! Beautiful place! Great quality of everything and great standards for Westerners. The other '5 star' hotels we stayed in in Jaipur weren't up to Western standards of 5 star in hygiene and other little things but the Leela Palace certainly is, and I'd rate it even more than a typical 5 star hotel in the Western world. This is more of a palace retreat, also, not just a hotel. We have excellent memories there and I'm still wearing my Leela slippers at home in Australia now hehe, because it reminds me of the beautiful time I had there and the beautiful staff who made things more than excellent for us and really made our stay amazing. Definitely recommend. I do have a tip - go in a 'Grand Villa'. The Palace suite (what it says I stayed in), is gorgeous but the villas are even better and not that much difference in price. We stayed 2 nights at Leela Palace Jaipur and experienced both room types. The photos online on the Leela website are accurate.
We ate at the buffet restaurant, Sukh Mahal. It was nice. The food was hygienic, fancy, and we didn't get sick at all (we did at another 5 star hotel).
It's a fair drive from the city of Jaipur, but I think you'll find that you actually love that. jaipur city area is so hectic and loud with horns and just a bit unpleasant to be in, if you're in culture shock. The Leela Palace is further out and is such a nice break from Jaipur city area. It's perfectly away in the mountain areas. The air is fresher and it's pretty with the mountains. I totally recommend. I also recommend taking the hotel's car, as they actually have seatbelts in all seats and air con and just fancy. We took an Uber to the Leela Palace and that was a huge mistake. Pay the extra for the hotel car! Most of the cars we were in in Jaipur had no seatbelt in the back middle seat, and two other cars didn't have seatbelts in the back at all. Just trust us. Just make sure they take you to the right airport. The driver was great but dropped us off at domestic terminal, which is 3km or so from the international one, and you have to take an Uber to get from each, so please make sure they understand which one (I thought it would be one airport).
ゲゲストGreat Experience at Grand Uniara Heritage Hotel
Overall, I had a wonderful stay at Grand Uniara Heritage Hotel. As a heritage property, it offers a unique charm, and I was pleasantly surprised with an upgrade to the Royal Family Suite. The front office, restaurant, and bar staff were all welcoming and friendly, adding to the positive experience.
The room was beautifully furnished with royal-style furniture, creating an elegant and comfortable ambiance. The breakfast spread had a good variety of food and drinks, making it well worth the price.
However, housekeeping service could be improved in terms of timeliness, and the night reception staff could be more attentive and friendly when handling guest queries.
Despite these minor areas for improvement, I thoroughly enjoyed my stay and would recommend this hotel for a heritage experience in Jaipur.
ゲゲストYes, there is no negative point for this property! bed is very clean, white rajai with pillow. Quick response from desk. Healthy breakfast. Location is best. Not extra demand by any meber, staff reception. Thanks mmt. I am first time in jaipur.
ゲゲストWe booked the hotel for a one night stay for 4 persons two rooms, but both rooms were not the same. All the furniture is in old condition. The good part is they have a roof top restaurant separately where you can enjoy live music for an hour, second they have a midnight kitchen with a variety of food with reasonable rates. The surrounding area has a good market and the outer look of the hotel is impressive.
ゲゲストHelpful concierge and laundry staff. Pool, gym and spa staff needed more training in customer service and knowledge on not to stare to make guests uncomfortable