ゲゲストMy mum and I really enjoyed our time at Hotel Marroad Karuizawa. The rooms were the most spacious we had ever come across in Japan and we could both open our suitcases comfortably. They were very clean and the beds were comfortable. The service staff were very professional and helpful as well. We enjoyed the breakfast buffet on one of our mornings there. Some of the drawbacks: the hotel is older in terms of style and design, although extremely well-maintained. Our room was on the floor above the lobby and there was no elevator, and there was no elevator or ramp from the hotel driveway to the lobby upstairs. The concierge was very kind to help us with our luggage, however. Overall, strongly recommended!