ボンティアク ホテル(Bontiak Hotel)

Everything is manageable if you only. The hotel has a very nice website advertising it as "Bontiak offers the best service". It is full of all sorts of detail, apart from the fact which is the only one important really. The hotel is next to government building, surrounded with barriers and soldiers who will not let you in. Yes, after 30 min of walking around I have finally found someone speaking any language and managed. But is it nice experience in the middle of the night, not really. Oh and forget about your business guests coming for a meeting. Obviously... The restaurant maybe is nice, but the only way to pay for anything if you are a foreigner, is to have Ukrainian cash, which is not easy to find in the middle of the night. The waiter did not speak any language, you cannot pay by card, you cannot put it on your room - remember, we are talking about 4* business hotel, not B&B for pennies, where everybody would talk languages anyway and payment by card would be no problem at all. Rooms are nice, but this is not the only, if you are traveling for business to a country at war. You may expect at least a little compassion.

The hotel is very comfortable. Its staff is very helpful and welcoming. I had a pleasant stay there. The area is safe, and the hotel has private shelters. The hotel is very well located in Kyiv. There is also a restaurant where you can eat simple, good quality dishes. I would happily return to this hotel.

Excellent location. Very interesting design. Outstanding staff. Outstanding breakfasts

Very safe and great location. The staff here are wonderful and will always help you! I was here last year when the war started. They are wonderful and help me with all my needs. The front desk staff are the best! -shane

Good value and a good location. Very friendly staff.

Great hotel in the city center. Very basic but all that you need.

Poor service, unprofessional staff. Unable to connect with receptionist to make adjus**ent to the reservation. Time stamp clearly reflect 24 hours prior cancelation. Receptionist Alla have no manners and refused to assist.

I made multiple attempts with hotel to adjust reservations. After couple hours I was able to get receptionist Alla on the phone who refused to assist. Disrespectful staff and very poor service.

Great room. Staff excellent spoke English. Beautiful building b