THE RECEPTION CHARGED ME A DEPOSIT OF 100Rmb in addition to the rent which I paid to you. Upon my check out she scanned my AliPay and told me that the deposit has been refunded. I HAVENT RECEIVED IT. Please look into the matter.
The customer service was great, the young girl at front desk was very Helford, attentive and friendly. The location of the hotel is great. That's the only good points of this hotel. I booked 3 nights but checked out the next morning, luckily trip.com has free cancellation option. The room is also expensive!
I guess this hotel is meant for couples to just enjoy for 1 night. The setup of the room is strange, bathtub and shower and washing basin are separate. The floor is full of cigarettes burnt stain. On 11th floor but can still hear noise from the busy streets. Facilities need improvement or revamps.
Won't recommend this at all, especially for a love traveller like me.
For a cheaper price i then found a much much MUCH nicer hotel room.