The property owner entered my room at 10:05 am ( 5 minutes past the checkout time), she only knocked on the door for 2 seconds and opened my door without my permission, she came in with a dog while I was not even dressed up. She stood in front of me with her dog, and asked for a late checkout penalty. (1) The property owner was very rude and didn’t know how to respect the customer’s privacy. (2) She was very unprofessional and entered my room without my permission. And with a dog!!! This is unacceptable. (3) She is uneducated and doesn’t know what customer service is. Very bad experience, she doesn’t know how to respect people at all.
自動翻訳