Everything after front desk and before we entered our room was very nice. The restaurant staff were fantstic and the food and drink were good.
Unfortunately, front desk staff repeatedly made us feel like we were criminals when we asked for coffee pack on days that we chose not to have our room cleaned. In addition, having stayed at dozens of hotels and resorts, we have NEVER been asked to leave a deposit for pool towels. As a result, we did not use the pool.
The worst part of this hotel is the room. MOLDY SMELL, WINDOW DIDN'T LOCK ON GROUND FLOOR ROOM - NEVER FIXED, TOILET BOWL LEAKED URINE AND FECES ON FLOOR, SINK PLUMBING LEAKED ONTO FLOOR UNDER THE COUNTER, BEDS ARE EXTREMELY WORN OUT WITH A HUGE DIP IN THE MIDDLE AND SPRINGS POKING YOU. This area of the hotel is in dire need of a massive overhaul that must go beyond the reskinning of the room doors.
This hotel is grotesquely overpriced even having gotten a bit of a deal online.
自動翻訳