The staff was friendly, however I personally did not feel too safe walking in the neighbourhood as a female solo traveler. Heating was slightly poor, but with the blanket was fine. Noise cancelling wasn’t great as well - could hear noise from the hallway or the street. Sockets worked for a while but stopped charging my devices eventually.
WWChiaGreat location, only 5 mins from the Northern Line station! Hotel is also newly built, under 1 year old, so everything is spick and span. For travellers coming from the airport though, it is better to get off at the Moorgate/Liverpool St Station on the Lizzy Line, as there are escalators that can take you to ground level. These are not available at Old St Station on the Northern Line.
My room was also facing the city and had a wonderful view!