We stayed one night. When checking in, the front desk person could not find my rate and tried to tell me if was a higher rate. This should have been my first clue as to the type of hotel it is. Going into the room, it was medium clean, but we were only staying one night and less than 12 hours so we thought we could survive. It wasn't until the next morning that we saw there was no soap for a shower, which would have been ok as I had some with me, but the water pressure was terrible, and this was at 6 am. We passed on a shower, packed our bags and went to breakfast. I told the front desk clerk and she made a production about writing down the room number and they would check out the water pressure. I also mentioned that there was no soap. She said that we could have requested another room, but they did know there wasn't enough soap available because the order didn't come in. (hello, you're by a large city; aren't there any supercenters around?) Then we ate breakfast, not a very good one, and no juice available in the machine -- what's wrong with buying plastic containers and putting the juice in a small dispenser? When we sat down, the table next to us was laughing at what I'd said to the desk clerk. They had so little water pressure that it took 20 minutes to wash out the soap in their hair! As we talked to them, they had the same complaints we did. We finished packing the car and checked out. I asked for a receipt and we had a charge for a wall safe that we never used. I asked for it to be taken off and she did so reluctantly. I will check my credit card bill to make sure this happened. All in all, I would never stay there again. I called corporate and complained, and I just received an email (not very professionally written and full of misspellings and grammar mistakes) stating that I received a discounted rate and they were not going to discount the room any more. I think I've convinced my husband that the cheapest hotel is not necessarily the way to go. Remember, you get what you pay for.
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