Echt prima voor een kort verblijf in Leipzig. Dichtbij station en middenin het centrum. Bedden wel wat krap. Vergelijkbaar met easyhotels maar wel mogelijkheid tot ontbijt, wat prima verzorgd was. Inchecken kan via self-service. Wij konden tot onze verrassing al ruim voor inchecktijd gebruik maken van de kamer. Vriendelijke mensen bij de receptie.
The Townhouse Leipzig was one of our favorite hotels on our recent Germany and Austria vacation. Set in the heart of Leipzig within one of the oldest Rennaissance buildings in the city, the Townhouse is next door to the Bach Museum and steps away from Thomaskirche and the iconic statue of the great composer. Our top-floor room looked directly out on Thomaskirche and the Bach statue. Upon entering the hotel for the first time, we were impressed by the beautiful style and creativity of the unique decor and lighting, the charming furnishings, and the friendliness of the staff. Our spacious suite was spotless, had a kitchenette, comfortable couches, a nice flat-screen television, a large modern bathroom, quality linens and pillows, and a warm, welcoming message from the staff. Above the king bed was a large reproduction of one of Bach's cantata manuscripts. The windows opened up onto a stunning view of Thomaskirche and the surrounding city. The Townhouse Leipzig offers free high-speed Wi-Fi, a laundry service, a fitness area with workout equipment, a sauna, and a library! The restaurant provides excellent buffet breakfasts. We found several excellent restaurants within easy walking distance, including Johann S Restaurant & Bar a few steps from the hotel. The front desk staff were so helpful assisting us throughout our stay, looking up museum times and tram routes and schedules for us. The rest of the staff throughout the hotel and restaurant were friendly, helpful, and very professional. The price was surprisingly affordable, given the location and the quality of hotel, and the surrounding area was quiet at night. We loved being wakened by the Thomaskirche bells in the morning. The one minor inconvenience is the lack of on-site parking—not surprising given the unique location—but they offer a convenient unloading and loading area for luggage, and we found easy parking adjacent to Thomaskirche a two-minute walk from the hotel. I would not hesitate to recommend this excellent boutique hotel to anyone visiting the city center, and if you're in Leipzig on a Bach pilgrimage and need a great place to stay, look no further.
In einer etwas schwierigen Situation hat die Rezeptionistin des Hotels heute am 14 Oktober 23 mit großer Umsicht, großer Freundlichkeit und ausgesprochener Professionalität eine überzeugende Kundenorientierung gezeigt. Vielen Dank
The Hotel itself it’s comfortable and good maintained. The biggest problem is the staff. In bar elderly lady with her helper are very rude and cheeky to customers while serving. Bringing food not saying please,thank you or enjoy…?? Very poor! I work my self in gastronomy and this kind of manner haven’t seen for a long time. Shame as food was tasty and great portion but service was very very poor!!!
ゲゲストNice room (on the 6th floor - my wish granted) with a great view for me, big room with 2 extra beds for the family, very friendly table, charming little bar, breakfast in the cosy, big lounge (with huge windows and a great view, too), everything clean and efficient. An excellent Motel One experience. This house is one of my favorites (and I am a frequent traveler, for business and leisure).
AAleche36I booked a room for a family of 4. However the room only had linen for 3. It took 2 hrs of calling back and forth to get things settled. That was a huge waste of time when we were only staying one night. Although the room was clean, if there were other options I would take them over this.
HHeidemarieDas Hotelzimmer ist modern eingerichtet. Mir persönlich fehlte ein kleiner Kühlschrank und ein Kaffee/Teebereiter suf den Zimmern. Der Spa-Bereich ist sehr schön, obwohl das Poolwasser ziemlich kühl ist. Das Personal ist äußerst freundlich und hilfsbereit.
Die Sauberkeit ist auch gut. Mich persönlich hat jedoch die extrem abgenutzte Bestuhlung im Speisebereich erschreckt. Solch ein Bestuhlung dem Gast zuzumuten ist frech von der Geschäftsführung.
Das muss dringend abgeändert werden.
ゲゲストThe location was perfect and the price was suitable for me. There was enough USB and power outlets for everyone. There was also a mirror and a place to hang clothes (e.g. jackets). There were also a fewer hangers than the people in the room but it was ok during my stay; only one other person and myself used them. There were also 6 locker compartments, which was very useful, but you have to buy your own lock. You can buy it from the lobby but in my case they were out of stock so I bought from Rossman, and thankfully I still had time to get one before they close. So, it's better to buy your own lock and use it in your travel. However, being in an 8-bed room with others meant that the toilet was not always clean because of different people using it, having different standards, and the smell in the room was not very good and needed ventilation and something to protect others when someone in the room is sick. So, I would suggest putting leaflets and using controlled rules. Also, the one who used the bed before me has left the pillow and blanket unorganized and with his own dirty cover, so I had to remove them and tidy them before putting mine. I believe, these should be cleaned and tidied up before me. Also, the heater's knob had no numbers so I couldn't know on which level it is. Also, the attitude of the first person I met at the reception desk was not very good at the beginning, but afterwards I didn't have to talk deal a lot with them. I wouldn't recommend a&o's App for usability, but I used to check-in while on the way. However, when I arrived, it was difficult to use the self check-in terminal. It prints a paper with my room number asking me to confirm it, but how do I know the room number in the first place before checking in?? also, whoever used it before me had not taken his printed receipt, so when I had to take the paper, I took also this receipt, with amounts that are not mine, so it was confusing. When I went to the reception clerk and asked him, he first misunderstood and started the checkin based on that wrong receipt. When I started to notice that, I told him (again) that this receipt is not mine, so he asked me (with quiet frustration) ”then why are you showing me this?” and then asked me for my ID to proceed with my check-in. Of course, it feels very bad when he blames me, but also they should be better listeners and need to pay attention to the usability of the self check-in scenario in the App as well as the terminal.
ゲゲストSo ein schlechtes Hotel habe ich selten kennengelernt. Das Zimmer stank nach Abfluss, nach eine Nacht habe ich mich beschwert, das Zimmer stinkt, die zwei Leselampen am Bett nicht funktionieren. Die Lampen waren repariert aber das Zimmer stank zwei Nächte immer noch nach Abfluss. Am letzten Tag hat Fernbedienung vom Fernseher nicht funktioniert. So ein schlechtes Hotel würde ich nie wieder buchen ! Ich würde allem abraten hier zu buchen これほどひどいホテルは珍しい。 まず部屋は下水の匂いで頭が痛くなるほど。 ベットについてるランプは二つとも壊れているし、テレビのリモコンも使えない。 一泊後にクレームしたが治ったのは電気だけ、2泊終わった後も下水溝の匂いは消えず、冬の雪が降る中、窓を開けて寝る羽目に。 こきは絶対予約しないで!