リスボア カルモ ホテル(Lisboa Carmo Hotel)

Amazing stay. Customer service was the best ever experienced in a hotel and we travel a lot! David in reception was great, and went above and beyond to help us during our stay. Breakfast was very good and a lot of variety and fresh fruit. Location is some of the best in Lisbon, only steps from main squares and subways, but within walking distance to most attractions. Steps from St Justa elevator and Carmo convent.

A nice hotel and great location. Perfect for a short stay or maybe longer. Lots of restaurants nearby and the square is a great amenity.

The hotel location was excellent close to restaurants, metro and shopping. Loved how everything was walkable and convenient to wandered off and not get lost. The staff was beyond amazing from.rhe front desk, house keeping and waiter made my coffee every morning ❤️ everything was great and would highly recommend this hotel to everyone visiting lisbon. I loved that the hotel provided transportation to the airport. That was a huge plus! Can't wait to come back!!!

My room didn't look like the advertising pictures (it felt older) and the carpets in the halls and the room felt particularly old, but the room was clean and my bed was super comfortable. Breakfast was lovely. All you really need.

Pros: Bed is comfortable Convenient location Breakfast is good Con: Room has a moldy smell to it Room floors felt like never been cleaned No normal size face wash cloths Room lamp hanging off of ceiling Bar hours is not all day This hotel was just okay but needs an renovation. Service was soso

Love the boutique hotel environment and location, close to everything, walking distance. Restaurant food was amazing!! David at the reception desk is absolutely the best , went above and beyond to ensure our stay was a great experience.

They sent Carlos to picked us up from the airport, super polite, friendly and courteous. The location of the hotel is just amazing, we walked everywhere. The room is spacious and comfortable bed. We loved our stay! We will definitely stay at this hotel again.

The room shown on the pictures when we reserved it was not even close to what we got. We didn’t have a bathtub and the water was always going onto the floor. The shower head is so dirty that it did not even allow the water to flow correctly. Then on the second day it fell off completely and we fixed it ourselves. Our bed sheets were not changed even once in the 4 nights we stayed there. Maybe they don’t usually change them. As for our VIP services that we were supposed to get, we did not get a room upgrade even though half of their rooms were empty. We were supposed to get a complimentary round rip from and to the airport (VIP perk from *******), but when we asked about our trip back they looked at us as if we are rude and said that it’s a one time thing. I can just say their front desk staff are nice, especially Rafael. I appreciate his help.

Great location, clean, free breakfast, and pick up from the airport was nice. too bad it wasn't round trip as expected because the front desk told me it was a 1-time use. But it clearly says round trip. Also, room 202 shower handle is missing