Second stay for me. It’s a lovely and new feeling hotel. Gym and pool and steam room were lovely. Location is great for going out for dinner and pub. Slightly lower than perfect score as my room air con didn’t work on a very hot night in London. Reception were suitably apologetic but I only stayed one night but reckon they would have resolved it quickly if I was staying longer
Let me start by saying I have eaten at Nobu (Mayfair) more than once and have been fortunate to spend a lot of time in lovely hotels across the world. So, on the upside, the hotel is very nice! Friendly tip - spoon shaped key needs to be inserted next to bathroom door to activate electrics. I had a chat with concierge and they said that figuring this out in ten minutes put me in top 10%! On the negative, service is really not good. Very slow check in. 10+ minutes from point of arrival to get key. And trying to extend stay by one night was painful. Two trips both in excess of 10 minutes each. Breakfast service was terrible. I had to tell server (who was relaxing at the back of the restaurant) that there were no glasses left for juice (there were 8 people in the restaurant at this point). It took more than 15 minutes to get a coffee. Saw table next to us was offered a la carte menu. No idea if that was an option for us as never offered. When toasting my bread I could see employees shouting at each other in the kitchen. When checking out I was told there were extras on my account. I asked what. One was service charge for breakfast. It was a buffet! I asked them to justify and was told it was optional. This left a bad taste as I am sure most travellers do not even notice this. Overall, wanted to love this place but overall sense that it is just cashing in on Nobu name with no substance. However, big shout out to concierge on night of 29 May. Great guy
Great location for our London plans. Fab view! It was a little noisy - you could hear the road at times but that is to be expected with a busy vibrant capital city.
This place was so comfy, and there are lots of restaurants/bar/convenient store. Locate near the bus stop! The price was affordable for a group of friends. The location was easy to travel around london. Moreover, I met the cutest reception here💘